Regional Manager at ⁠QL Maxincome Sdn Bhd (FamilyMart)

Our client “QL Maxincome Sdn Bhd (FamilyMart)" is seeking a Regional Manager join their company!

What you’ll be doing?

• Set operational KRSs, KPIs, goals, and expectations for Regional Stores.
• Monitor sales, profitability, and KPIs, ensuring overall performance achieve targets.
• Recruit, coach, and develop a skilled team for well-trained and competent staff.
• Conduct regular performance reviews, set goals, and identify potential successors within the region.
• Enforce consistent operational standards, including policies, planogram, promotions, pricing, inventory management, halal and food safety regulations.
• Optimize processes and identify areas for improvement across regional stores
• Assist marketing teams in implementing effective sales and marketing strategies.
• Analyze market trends, competition, and customer preferences to improve sales and enhance customer engagement.
• Implement effective inventory management strategies to optimize stock levels and minimize excess or obsolete stock.
• Develop and enforce measures to reduce wastage and shrinkage, ensuring efficient use of resources and maximizing profitability.
• Regularly analyze inventory reports to identify trends, implement cost-saving measures, and maintain an optimal and cost-effective operation.
• Develop, plan, and manage budgets for each regional store.
• Monitor financial performance, analyze reports on store performance and KPIs, and provide regular updates to higher management.
• Act as a liaison between HQ and regional stores, ensuring effective communication on company objectives and changes.
• Lead, motivate, and empower staff through open communication, feedback, and team building. Collaborate with other regional managers and department heads to share best practices and contribute to overall company success.
• Cultivate and maintain strong relationships with landlords, building management, and council.
• Establish open lines of communication to address concerns and ensure compliance with local regulations.
• Proactively engage with stakeholders to foster a positive working environment and address any operational or facility-related issues promptly.

Who are they looking for?

• Minimum of 5 years of proven experience in retail management, with a focus on overseeing multiple stores within a region.
• Bachelor's degree in Business Administration, Retail Management, or a related field. An equivalent combination of education and experience may be considered.
• Demonstrated leadership abilities with a track record of effectively managing and developing high-performing teams
• Strong understanding of retail operations, including setting and monitoring key performance indicators (KPIs), inventory management, and adherence to operational standards. Strong preference for candidates with a proven track record in managing operations specifically within retail and convenience store chains.
• Proficient in budgeting, financial analysis, and maximizing profitability. Experience managing store budgets and analyzing sales and profit reports.
• Excellent communication skills with the ability to liaise between headquarters and regional stores effectively. Proven ability to build and maintain positive relationships with stakeholders, including landlords, building management, and local councils.
• Proven experience in implementing cost-effective measures, including inventory control, wastage reduction, and shrinkage management.
  

Ready to join this role? Apply now to submit your resume with date of availability and expected salary to us!

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