Regional Study Coordinator

• Act as regional liaison between Global Study Manager and various CCLS departments involved in the study.
• Act as regional liaison between assigned Client representatives (eg. CRA, Site Monitors) and the corresponding local CCLS platform; occasionally, the Regional Study Coordinator can represent Global Study Manager in interactions with the main client contact.
• Close collaboration with the Global Study Manager for all study related aspects that are pertaining to the corresponding local platform and through all study stages, from set-up to closure.
• Review the study Statement of Work to ensure local feasibility and make appropriate recommendations to the Study Design Lead.
• Ensure a detailed knowledge of the SOW specifications and very good understanding of how the SOW specifications impact every operational aspect of the clinical trial.
• Manage day-to-day local study related activities, especially logistics, monitoring and study supplies, keeping the Global Study Manager informed of any study development.
• Monitor, track and provide resolution to all local study issues, keeping the Global Study Manager in the communication loop.
• Responsible for implementing monitoring and setting up of local performance metrics and taking corrective actions when needed.
• Liaise with the Global Study Manager for any tasks assigned to the Regional Study Coordinator as part of the Global Monitoring Plan.
• Demonstrate ability to work in a matrix environment where task assignments can be channeled down to be completed by Regional Study Coordinators while other task assignments will need to be delegated to other functional groups; demonstrate flexibility in handling both categories of tasks.
• Participate in functional meetings (eg. CLFs) and provide input, keeping processes up to date.
• Comply with CCLS Global Project Management strategy.
• Support a culture of continuous improvement, quality and productivity.
• Other duties as assigned.
  
  

The Regional Study Coordinator is expected to interact internally on a regular basis and occasionally with external clients throughout all job duties mentioned above.

Experience

Minimum Required:

• Demonstrated ability to plan and prioritize.
• Demonstrated communication and organizational skills.
• Demonstrated attention to detail.
• Proven ability to excel in a fast-paced environment.
• Proven teamwork
• Proven experience and knowledge of processes and tools used in department.
• Demonstrated ability to liaise with internal departments.
• Demonstrated ability to facilitate meetings.
• Demonstrated participation in process improvement initiatives.
  
  

2 years customer service experience, preferable in pharmaceutical industry (Education may be substituted for experience)

Education/Qualifications/Certifications

Minimum Required:

• Bachelor or Master degree in relevant fields
• Ability to use computer and office software applications (e.g. Microsoft Word, Excel, MS-Access and Outlook)
• Strong interpersonal skills
• Strong in English
• Influence and negotiation skills
  
  

Labcorp Is Proud To Be An Equal Opportunity Employer

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