Retail Associate - Swarovski Suria Sabah

Job Summary: As a Sales Associate at Swarovski, you will play a pivotal role in representing our brand’s elegance and commitment to craftsmanship. Your primary responsibility will be to ensure a high-quality customer service experience while driving sales and maintaining the visual and operational standards of the store.

Key Responsibilities:

• Greet and interact with customers in a friendly and professional manner.
• Provide detailed information and advice on Swarovski products, including specifications, pricing, and care instructions.
• Assist customers in selecting products that best fit their personal needs and preferences.
• Process sales transactions and handle cash and credit payments accurately.
• Maintain the appearance of the store, ensuring that all displays are visually appealing and organized.
• Manage inventory levels and participate in stock checks and replenishments.
• Handle returns and exchanges in accordance with company policies.
• Participate in ongoing training and development sessions to improve product knowledge and sales techniques.
• Collaborate with team members to meet store targets and contribute to a positive work environment.

Qualifications:

• Previous experience in retail or customer service is preferred.
• Strong communication and interpersonal skills.
• A passion for sales and a customer-oriented approach.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• High school diploma or equivalent; further education or certification in sales or customer service is a plus.