Retail Generalist

Job Responsibility

• Ensure day-to-day operations at the outlet run smoothly and in line with company standards, including service quality, customer experience, sales performance, and operational compliance.
• Drive overall branch performance by supporting sales growth, monitoring expenses, and identifying opportunities for cost savings.
• Oversee and maintain effective branch administration, including inventory and stock control, cleanliness, and safety protocols.
• Ensure all outlet activities comply with store policies, procedures, and environmental standards.
• Manage token usage tracking, conduct regular reviews at the outlet level, and support reporting tasks such as CDM (Cash Deposit Machine) summaries, sales collection, and daily housekeeping schedules.
• Serve as the first point of contact for any issues that affect outlet operation smoothness, ensuring prompt and satisfactory resolution.
  
  

Job Requirements

If you're someone who thrives in the face of challenges, fueled by achieving results, and driven by the pursuit of profitability, then you're the talent we're seeking to join our dynamic team committed to long-term success.

Here, growth isn't merely a buzzword IT's ingrained in our DNA. We're dedicated to nurturing talent, offering opportunities, and fostering personal and professional development at every turn.

• Good communication skills in English & Bahasa Malaysia
• Candidate must possess at least a Certificate / Diploma or above
• Candidates should have at least 2 years of experience working in the retail business
• Integrity
• Customer-friendly
• Leadership
• Attention to detail in producing task reports
• Candidates should have experience in managing multiple outlets
  
  

Job Benefits

If you're resilient to challenges, results-driven, and profit-motivated, join our team committed to long-term success. Growth is in our DNA!

• Annual Leave (8 days)
• Bonus every six months if KPI is achieved
• The company will provide 3 sets of uniform to employees.
• EPF & SOCSO
• Medical claims (from government institutions only)
• Commission for each successfully sold item such as laundry bag, mesh bag, coin purse, etc.
• Free laundry service per week
  
  

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Working Hours

• Working hours: 9:00 am â 06:00 pm
• Work 6 days a week
• Break for 1.5 hours
• Any changes in working hours are at the discretion of the Company.
• Overtime (OT) only required if informed by the superior.