Roche Patient Assistance Program (RPAP) Intern
Roche
Date: 2 weeks ago
City: Subang Jaya
Contract type: Full time

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.
The Position
Job Purpose
We are looking for a proactive and digitally-savvy QMS Intern who is passionate about quality, process improvement, and digital innovation. This role is ideal for someone who enjoys exploring creative ways to enhance systems and user experience. The intern will play a key role in optimizing our existing Quality GSite, which acts as a one-stop shop for all affiliate processes, templates, workflows, local documents, and links to Global resources.
This internship offers a unique opportunity to contribute to a meaningful quality initiative, helping make quality information more accessible, efficient, and user-friendly for the organization.
Key Accountabilities
A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.
Let’s build a healthier future, together.
Roche is an Equal Opportunity Employer.
The Position
Job Purpose
We are looking for a proactive and digitally-savvy QMS Intern who is passionate about quality, process improvement, and digital innovation. This role is ideal for someone who enjoys exploring creative ways to enhance systems and user experience. The intern will play a key role in optimizing our existing Quality GSite, which acts as a one-stop shop for all affiliate processes, templates, workflows, local documents, and links to Global resources.
This internship offers a unique opportunity to contribute to a meaningful quality initiative, helping make quality information more accessible, efficient, and user-friendly for the organization.
Key Accountabilities
- Analyze the current structure and user flow of the Quality GSite and propose enhancements to improve usability, accessibility, and engagement
- Redesign and optimize content layout, navigation, and searchability for improved user experience
- Integrate digital tools, visuals, or automation features to increase interactivity and usefulness of the site
- Collaborate with internal stakeholders to gather user feedback and understand common user needs and challenges
- Maintain and update the GSite content regularly, ensuring all documents and links are current and relevant
- Assist in promoting the GSite across the affiliate through internal communications and training support
- Support general QMS tasks such as document control, CAPA follow-up, audit support, and records management
- Strong interest in quality management and continuous improvement
- Excellent organizational and time management skills
- Experience in website structure, digital content creation, or workflow automation
- Strong verbal and communication skills
- Ability to work independently and as part of a team
A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.
Let’s build a healthier future, together.
Roche is an Equal Opportunity Employer.
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