Sales Admin

Key Responsibilities:

• Process sales orders and prepare quotations, invoices, and delivery orders.
• Maintain accurate and up-to-date customer records and manage sales data.
• Assist the sales team in coordinating customer inquiries and providing timely responses.
• Monitor stock levels and coordinate with the warehouse team to ensure timely order fulfillment.
• Support general branch administrative tasks, such as document filing, record-keeping, and inventory tracking.
• Assist with coordinating office supplies and equipment maintenance.
• Handle customer complaints or issues professionally, escalating them when necessary.
• Work closely with the sales, warehouse, and finance teams to support day-to-day operations.

Qualifications:

• Proven experience in a sales support or administrative role, preferably within the automotive or industrial sector.
• Strong organizational skills and keen attention to detail.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Ability to multitask and prioritize tasks effectively.
• Excellent communication and customer service skills.
• Ability to work both independently and as part of a team.
• Knowledge of spare parts for commercial vehicles is a plus but not required.