Sales Admin

1. KPI Target

• Handle the customers and try to achieve the KPI target and done the daily administrative tasks and activities.
• Prepare and process sales orders, invoices, quotation and delivery schedules.
• Maintain and update customer databases and sales records.
• Try to achieve KPI Target Sales that company provided after discussion.

2. Customer Service:

• Handle customer inquiries and complaints, providing solutions in a timely and efficient manner.
• Communicate with customers regarding order status, delivery times, and product information.
• Build and maintain strong customer relationships.

3. Coordination and Communication:

• Coordinate with various departments (e.g., production, logistics, and purchasing) to ensure smooth sales operations.
• Schedule and organize sales meetings, presentations, and training sessions.
• Provide regular updates and reports to the sales manager and team.

4. Market Research and Analysis:

• Conduct market research to identify potential customers and sales opportunities.
• Analyse sales data to identify trends, monitor performance, and suggest improvements.
• Assist in the development of sales strategies and promotional activities.

5. Order Management:

• Monitor inventory levels and coordinate with the production and warehouse department to ensure product availability.
• Process and follow up on customer orders from receipt to delivery, ensuring accuracy and timely fulfilment.

6. Sales Reporting:

• Prepare sales reports and performance metrics for management review.
• Track sales targets and progress, providing regular updates to the sales team.
• Assist in the preparation of sales forecasts and budgets.

7. Create content creator with Marketing team

• Teamwork in doing content with the marketing team and sales team
• Find a good content to boost up the branding.

8. Extra Work

• Teamwork help the team to make sure all the work run smoothly.

3. Skills:

• Strong organizational and multitasking abilities.
• Excellent communication and interpersonal skills.
• Proficiency in MS Office Suite (Word, Excel, PowerPoint).
• Ability to work independently and as part of a team.
• Attention to detail and problem-solving skills.
• Key Competencies: Customer-oriented mindset, Sales Driven
• Ability to thrive in a fast-paced environment.
• Strong analytical and decision-making skills.
• Adaptability and flexibility.
• Friendly and willing to learn