Sales Consultant, PF

RHB Banking Group


Date: 4 weeks ago
City: Malacca
Contract type: Full time
Primary Objective

  • Solicit and promote sales of Personal Financing products to achieve business KPIs
  • Deliver superior customer experience

Key Responsibilities

Sales

  • Solicit and promote sales of PF products
  • Achieve individual sales targets and contribute towards to achievement of Group targets
  • Prepare and pro-actively execute sales plans for prospective customers, using internal marketing as well as self-generated leads
  • Set appointments, carry-out sales call visits where necessary, prospecting and early engagement with new to bank customers
  • Cross selling of other retail banking products such as ASB, Credit Cards, Deposits etc.

Customer Service

  • Ensure high standard of customer experience in line with the quality and standards set by the Bank

Compliance

  • Ensure compliance to the policies and procedures set by the Bank
  • Protect the image and brand of the Bank

Operations

  • Ensure that the physical sales centre or sales hub is well maintained in line with the quality and standards set by the Bank

Requirements

  • Bachelor Degree - Any related field(s).
  • 1 year of experience in sales and customer service related field
  • Have the relevant licenses for the portfolio
  • Highly motivated, winning attitude, success driven, self-initiated and able to work with minimal supervision
  • Comfortable with engaging people, prefers doing sales and take personal responsibility on delivering results
  • Strong selling and negotiation skills
  • Strong interpersonal skills and service oriental
  • Demonstrate initiative, perseverance and passion in delivering results within fast paced and highly demanding environment
  • Ability to relate and connect to local community
  • Good communication skills
  • Basic understanding of finance and banking products
  • Basic computer skills

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