Sales Executive
Great Pyramid
Date: 2 weeks ago
City: Bukit Mertajam
Contract type: Full time
Job Overview:
The Sales Executive will be responsible for driving sales growth by identifying and targeting potential clients, maintaining relationships with existing clients, and achieving sales targets. This role requires a proactive approach in seeking new opportunities, excellent communication skills, and the ability to close deals effectively.
Duties and Responsibilities:
The Sales Executive will be responsible for driving sales growth by identifying and targeting potential clients, maintaining relationships with existing clients, and achieving sales targets. This role requires a proactive approach in seeking new opportunities, excellent communication skills, and the ability to close deals effectively.
Duties and Responsibilities:
- Attend to customer inquiries on new and existing orders.
- Receive and process Purchase Order (PO) from customer.
- Process Sales Order (SO) in system, determine the location and quantity of inventory (garments for laundry and consumable item) available to meet each and every PO that received from customers.
- Work with Sales Coordinator to ensure Sales Order are attended and inventory (garments for laundry and consumable item) available to meet delivery.
- Prepare delivery documents for local delivery and shipping documents for export orders.
- Work with Sales Coordinator and Logistic Coordinator to coordinate delivery routes and schedules.
- Supervise Sales Coordinator on support activities and functions, i.e. maintaining accurate stock level to support sales activity.
- Monitor blanket order from customer and plan delivery effectively. Ensure the required products are delivered on time, update blanket orders until it has exhausted.
- Follow up with existing customer on SO or forecast before existing blanket order exhausted.
- Work with customer on customers complaint to enhance good services and maximize customer satisfaction.
- Conduct random check on stock that maintained at warehouse.
- Prepare monthly sales order report and monitor blanket Sales Order report.
- Filing of all relevant documents pertaining to the Sales Order functions.
- Handle collection matters including sending customer account statement and follow up on overdue payment.
- Communicate with Sales team and Manager to ensure efficient customer service.
- Setting sales goals and developing sales strategies. (call/visit plan etc)
- Researching prospects and generating leads.
- Contacting potential and existing customers on the phone, by email, and in person.
- Demonstrating and presenting products.
- Handling customer questions, inquiries, and complaints.
- Preparing and sending quotes and proposals.
- Managing the sales process through specific software programs (JDE etc).
- Building and maintaining a customer database (customer contact master list etc).
- Meeting sales targets.
- Collect and analyze information, prepare data and present reports when needed.
- Review your own sales performance, aiming to meet or exceed targets
- Participating in trade exhibitions, conferences and sales team meetings.
- Any other ad-hoc tasks assigned from time to time.
- Proven experience in sales or a similar role (minimum 3 years).
- Bachelors degree in Business, Marketing, or related field.
- Excellent communication, negotiation, and presentation skills.
- Strong customer service skills with a client-oriented mindset.
- Ability to work independently and manage time efficiently.
- Strong understanding of market dynamics and sales strategies.
- Ability to achieve sales targets and manage client relationships.
- Good command in Bahasa Malaysia and English. Any additional language an added advantage.
- Possess own transport and willing to travel
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