Sales Manager

Job Summary: This is a sales leader role – responsible to define and executing strategic sales plans, building a strong performance-driven culture, and enabling the team to deliver sustainable business growth (REV & GP), expand market presence and strengthen long-term customer partnerships. The Sales Manager will focus on acquiring new business, account management and retention under his own portfolio. He is also responsible to lead & develop a high-performing sales team that consistently achieves and exceeds company targets and growth objectives.

Key Responsibilities:

Strategic Sales Leadership

• Own and deliver overall company growth objectives by developing & executing high-performance sales strategies
• Build & manage a robust pipeline of high-value accounts, targeting strategic verticals, and trade lanes to capture new markets
• Oversee the full sales cycle from lead generation to business closure, with a focus on volume, margins, retention, expansion

Growth-oriented Sales Management

• Recruit, lead & mentor a high-performance sales team with a hunter mindset
• Inspiring & guiding sales representatives to achieve their individual targets and overall team goals
• Instill discipline & accountability ie. daily activity targets, Sales KPIs and measurable growth metrics
• Analyzing Sales Performance using data-driven Sales CRM ie. pipeline reviews, conversion ratios and performance dashboard

Client Relationship Management

• Developing & maintaining strong relationships with key customers and stakeholders
• Cross-functional collaboration with operations, procurement & customer service teams to ensure consistency in meeting customer expectations and overall service excellence

Management Reporting

• Maintain accurate & up-to-date Monthly Sales Performance Report to Country Head & HOS ie. REV & GP against Target, Pipeline (Wins & Forecast), Trade Lane & Vertical development & insights etc.
• To perform Ad-hoc duties or project assignments by Country Head & HOS

Qualifications:

• Degree in Supply Chain Management / Logistics / Business Admin or equivalent
• Hunter mindset with min 5 years of experience in leading a sales organization (Business Development, KAM)
• Well versed in Logistics/3PL industry, Air & Ocean Freight & Contract Logistics
• Customer-centric philosophy, placing high value on service execution
• Excellent communication, negotiation & presentation skills
• Exceptional Teamwork and the ability to drive success across multiple stakeholders / regions