Sales Manager - IDP

Blackmores Group


Date: 2 weeks ago
City: Shah Alam
Contract type: Full time

Blackmores Group is a leading natural health company with proud Australian heritage, employing 1200 people in 11 markets across Asia-Pacific. Founded in 1932, our vision is to connect every person on earth to the healing power of nature by combining our knowledge of nature and science to deliver quality health solutions to people and their pets everywhere, every day.


As a purpose-led, performance-driven organisation, Blackmores Group strives to create remarkable employee experiences through supporting a diverse and inclusive culture, creating leadership that inspires high performance, and providing everyone with opportunities to achieve their professional, personal and wellbeing goals supported by our flexible work practices and family friendly policies


Purpose of role:

The role is responsible building and developing a group of IDP (Independent Pharmacy) key strategic partners to exceed company-set sales and profit targets. This includes implementing business plans, maximising sales, forecasting and planning, category development, promotions planning, managing product lifecycle, and coordinating business activities.


Responsibilities include:


Relationship Management & Business Planning

  • Build strong relationships with key strategic retailers
  • Develop and implement channel/customer prioritisation and growth strategies
  • Coordinate cross-functional teams to deploy plans
  • Deliver monthly KPIs: Invoice Sales, Net Sales, Sellout, ROI, Stock in Trade, Forecast Accuracy


Category Management

  • Improve shelving, display, and promotional execution
  • Launch new products and ensure marketing plan execution
  • Implement store drivers (range, space, promotion, display)


Forecasting & Inventory Management

  • Generate sales forecasts and market insights
  • Monitor inventory health and collaborate with supply chain
  • Address inventory issues with action plans


Principle Accountabilities

  • Net Sales, Trade Spend %, ROI, Forecast Accuracy, Sell-out, SIT
  • Lead annual Joint Business Plans (JBP) with strategic customers
  • Manage trade terms and improve ROI
  • Advocate for customer needs and align internal plans accordingly


Team Management

  • Lead account performance by working closely with cross-functional stakeholders
  • Contribute to a winning culture with accountability and customer focus
  • Ensure execution excellence
  • Stay connected to external trends and use data to adapt and innovate
  • Prioritize high-impact work and seek alternative solutions when needed


Who are you?

  • Bachelor’s degree in business administration, or any related discipline
  • 6 - 8 years of experience in similar role, preferably from the FMCG industry
  • Able to work independently, energetic and highly passionate about work in driving sales growth
  • Dynamic person embedded with excellent interpersonal and communication skills with abilities to liaise with internal and external cross function stakeholders
  • A sense of independence to work individually and as a team player, and ability to work in fast-paced environments
  • Passion for growth in business and a proven track record in generating, leading and converting opportunities
  • Displays a growth mindset to identify and actualise new opportunities, maximise value add for our products and reduce ineffective costs
  • Plays the role of the customer champion internally while being responsive to customer needs, ensuring smooth communication and follow up
  • Displays curiosity to explore insights and test new ways of working (commercial innovation)
  • Detailed category management knowledge and ability to determine portfolio strategy by channel and customer
  • Fundamental understanding of shopper marketing management especially shopper insight
  • Experience in managing distributor/ logistics partner to optimise customer service levels
  • Experience in developing a bottom-up customer forecast, as an input into the demand planning process
  • Strategic Selling and negotiation skills


Agencies please note: this recruitment assignment is being managed directly by Blackmores Talent Acquisition team. We will reach out to our preferred agency partners if required. Your respect for this process is appreciated.

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