Sales Operation Manager, MYSG
Kenvue
Date: 2 weeks ago
City: Petaling Jaya
Contract type: Full time

Kenvue Is Currently Recruiting For a
Sales Operation Manager, MYSG
What We Do
At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands - including NEUTROGENA, AVEENO, TYLENOL, LISTERINE, JOHNSON’S and BAND-AID that you already know and love. Science is our passion; care is our talent.
Who We Are
Our global team is ~ 22,000 brilliant people with a workplace culture where every voice matters, and every contribution is appreciated. We are passionate about insights, innovation and committed to delivering the best products to our customers. With expertise and empathy, being a Kenvuer means having the power to impact millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage – and have brilliant opportunities waiting for you! Join us in shaping our future–and yours. For more information, click here.
Role Reports To
Sales Director Malaysia and Singapore
Location:
Asia Pacific, Malaysia, Selangor, Petaling Jaya
Work Location:
Hybrid
What You Will Do
Sales Operation Manager
This position reports to General Manager MYSG and is based in Malaysia.
Who We Are
At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands - including Neutrogena, Aveeno, Tylenol, Listerine, Johnson’s and BAND-AID Brand Adhesive Bandages that you already know and love. Science is our passion; care is our talent. Our global team is made up of ~ 22,000 diverse and brilliant people, passionate about insights, innovation and committed to delivering the best products to our customers. With expertise and empathy, being a Kenvuer means having the power to impact the life of millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage – and have brilliant opportunities waiting for you! Join us in shaping our future–and yours. For more information, click here.
Position Summary
We have a great opportunity for a Sales Operation Manager to join our Consumer Health business. Working within the Customer Development Team, you will be responsible for leading and shaping our commercial processes, ensuring business hygiene, and achieve operational efficiency. You will work closely with the CD Team, Finance, IT, and other cross-functional teams.
Key competencies
Apply in-depth understanding of customer and marketplace dynamics to ensure business hygiene and improvement efficiency of Gross to Net in P&L
What we are looking for
If you are an individual with a disability, please check our Disability Assistance page for information on how to request an accommodation.
Sales Operation Manager, MYSG
What We Do
At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands - including NEUTROGENA, AVEENO, TYLENOL, LISTERINE, JOHNSON’S and BAND-AID that you already know and love. Science is our passion; care is our talent.
Who We Are
Our global team is ~ 22,000 brilliant people with a workplace culture where every voice matters, and every contribution is appreciated. We are passionate about insights, innovation and committed to delivering the best products to our customers. With expertise and empathy, being a Kenvuer means having the power to impact millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage – and have brilliant opportunities waiting for you! Join us in shaping our future–and yours. For more information, click here.
Role Reports To
Sales Director Malaysia and Singapore
Location:
Asia Pacific, Malaysia, Selangor, Petaling Jaya
Work Location:
Hybrid
What You Will Do
Sales Operation Manager
This position reports to General Manager MYSG and is based in Malaysia.
Who We Are
At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands - including Neutrogena, Aveeno, Tylenol, Listerine, Johnson’s and BAND-AID Brand Adhesive Bandages that you already know and love. Science is our passion; care is our talent. Our global team is made up of ~ 22,000 diverse and brilliant people, passionate about insights, innovation and committed to delivering the best products to our customers. With expertise and empathy, being a Kenvuer means having the power to impact the life of millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage – and have brilliant opportunities waiting for you! Join us in shaping our future–and yours. For more information, click here.
Position Summary
We have a great opportunity for a Sales Operation Manager to join our Consumer Health business. Working within the Customer Development Team, you will be responsible for leading and shaping our commercial processes, ensuring business hygiene, and achieve operational efficiency. You will work closely with the CD Team, Finance, IT, and other cross-functional teams.
Key competencies
Apply in-depth understanding of customer and marketplace dynamics to ensure business hygiene and improvement efficiency of Gross to Net in P&L
- Clear understanding of Gross to Net components and levers of each
- Data driven and understand what’s the best way for it to be delivered
- Demonstrates knowledge of the brand P&L and its components to determine implications of GTN decisions on profitability
- Strong analytical capabilities to lead customer and brand performance analysis and deliver recommendations
- Process oriented and a good working understanding of internal CD and customer processes
- Can be a change agent by challenging status quo and provide solution options
- Develop business scorecards and sales reports (daily and monthly) to enable decision making driven by clear business insights
- Sales incentive program management (design, assess, monitor, and analyse)
- Net Revenue Management that includes returns, discount, and TP analysis to ensure ROI and prevent overspending
- Month end reporting (TP, and other required quarter and periodic reports)
- Custodian of all CD related contracts
- Custodian of data (Sell-in, sell-out, inventory)
- Custodian of sales related SOPs (TP, TT, etc)
- Oversees AR by working with CD Team and I2C team
What we are looking for
- A minimum of a bachelor’s degree is required
- Minimal 5 years of Sales Management Experience in an FMCG environment essential
- Commercial understanding with strong financial acumen
- Understanding of P&L Development
- Experience with Sales/Business Operations, Sales Force Effectiveness, Sales Finance, Analytics, or other related roles
- Can do attitude, with the ability to influence and work in a collaborative way
- Proven implementation ability
- Proactive and results driven
- Good Interpersonal skills with the ability to influence
- Flexibility to adapt plans/challenges as they arise
- Competitive Benefit Package
- Volunteering Days, Flexible Working, Health and Wellness Reimbursements and much more!
- Learning & Development Opportunities
- Employee Resource Groups
- This list could vary based on location/region
If you are an individual with a disability, please check our Disability Assistance page for information on how to request an accommodation.
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