Sales Team Leader
EVENT CRAFTERS SDN BHD
JOB DETAILS:
了解银行业和金融业
• 熟悉行业术语和实践。
• 能够识别并解决队友所犯错误的能力。
• 审查测试和监控进度的经验。
• 较强的沟通技巧,能够进行引人入胜且清晰的讲解。
• 改进培训材料,包括手册、指南和电子学习内容。
• 熟练使用Excel分析工具。
• 擅长管理,能够解决问题并根据需要调整培训方法。
• 有效规划和协调培训计划和资源。
• 强大的分析、解决问题和组织能力,以及有效的时间管理能力来处理多项培训计划。
• 与队友良好的沟通技巧,促进协作和支持。
• 提供绩效反馈并确保遵守质量标准。
• Understanding of the banking industry and finance.
• Familiarity with industry terminology and practices.
• Ability to identify and address mistakes made by teammates.
• Experience in creating review tests and monitoring progress.
• Strong presentation skills, capable of delivering engaging and clear presentations.
• Proficient in creating and enhancing training materials, including manuals, guides, and e-learning content.
• Proficient in using Excel analysis tools.
• Skilled in managing virtual meeting rooms and engaging participants interactively.
• Ability to troubleshoot issues and adapt training approaches as needed.
• Efficient in planning and coordinating training schedules and resources.
• Strong analytical, problem-solving, and organizational skills, with effective time management to handle multiple training initiatives.
• Good communication skills with teammates, fostering collaboration and support.
• Monitor calls, provide performance feedback, and ensure adherence to call scripts and quality standards.
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