Senior Associate - Credit Risk

DHL Express


Date: 6 days ago
City: Petaling Jaya
Contract type: Full time
Role Purpose

To ensure Dunning was successfully triggered and Monitor ICCC stop credit process aligning with Collection GSOP and Strategy. Analyse account in ICCC Stop credit to reduce broken promised accounts are not flowing to Stop credit process. To ensure Credit Check / approval process are in placed with reviewing External Credit Agency rating and only successful application will enable to create accounts following GSOP.

Job Descriptions


  • To Monitor Dunning completion and Review Dunning block status by obtaining CFO's approval regularly aligning Crisp Control.
  • To perform ICCC Stop Credit Process to ensure customers' account with overdue following credit hold criteria to flow to Sto credit execution by aligning GSOP.
  • To perform Credit Check and Approval process by reviewing customers' finance and some legal documents to ensure customers with lack of supporting documents were stopped immediate account creation and kick off further investigation by communicating Country Finance and Comemercial.
  • To perform Credit check and approval for customers with complete supporting documents in the event required Country OTC manager / CFO's approval.
  • To understand External Credit Agency process (Agency may differ at country level) and factor in Credit Check/ Approval process.
  • To ensure adequate follow up upon identified risks and gaps.
  • To arrange, coordinate and lead regular meetings, visit customer and build towards an improved customer satisfaction while mitigating trading risks.
  • To agree and coordinate credit risk mitigation measures with Sales, CDM, credit collection, credit administration, operation, H&G, CFO and OTC teams.
  • To advice and coordinate process improvement regarding to credit risk mitigations across the entire OTC chains.


Skills & Qualifications


  • Good telephone conversation/handling skills
  • Effective communication and conversational skills
  • High customer focus and service orientation
  • Advanced MS office knowledge
  • Intermediate Presentation skills
  • Analysis of financial statements
  • 3 years and more previous Credit Risk Management experience is preferred
  • Sensitive to cultural specifics
  • Local language(s) / Multi lingual (in Shared Service environment)
  • Bachelor Degree in related fields
  • Intermediate level of English knowledge (DPDHL Business Language) preferred
  • Advanced knowledge of D&B credit risk reports and regarding balance sheet interpretation

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

Junior Business Analyst

Mphasis, Petaling Jaya
4 hours ago
Job DescriptionBusiness AnalystLocation : MalaysiaJob Summary –Business Analyst identifies business needs and develops solutions to improve processes, products, and services through data analysis and stakeholder collaboration.Years of experience needed –4-5 YearsTechnical Skills Design, develop, and implement automated pricing systems for data analysis using R and/or Python programming. Develop reports and dashboards using excel and power BI Good presentation skills Collaborate...

Product Training Executive - OPPO Malaysia

JIE Careers - OPPO Authorized Exclusive Distributor Malaysia, Petaling Jaya
23 hours ago
Job DescriptionPlan, design, and implement training programs ranging from orientation, product knowledge, technical skills, customer service and selling skills training.Perform localization of product training materials, sales skill courses, product comparison courses, product related materials.Identify and develop a variety of learning materials such as e-learning modules, workshops, and manuals to enhance the capabilities of Sales Representatives.Stay updated with industry trends, best...

Account Executive

AM SALES & MARKETING SDN BHD, Petaling Jaya
2 days ago
Manage day-to-day financial transactions, including collections & postings to Accounts Receivable, uploading Sales Invoices to Customers' Portal, generating & sending e-SOA & ageing during Month End Closing, postings to Accounts Payable & monthly payments to suppliers, utilities, rentals, tax instalment payments & any other monthly payments;Ensure accurate & timely recording of all financial transactions into the accounting system;Prepare, verify and...