Senior Expert Global Internal Controls

DHL Express


Date: 1 day ago
City: Petaling Jaya
Contract type: Full time
Job Purpose


  • The Internal Control Expert supports the Express ICS Lead with all tasks related to the management of the Internal Control System (ICS) in the Express division on global level. This includes maintaining and enhancing the divisional Internal Control framework across all organizational levels of the division and across the growing number of functions (Finance, Compliance, HR, IT, ESG, Operations, Commercial).
  • In addition to providing ongoing support to all Express entities in performing their self-audits, the role supports the ICS/CRISP development, documentation, training and deployment in coordination with all regional CRISP coordinators.
  • The Internal Control Expert will be responsible for the improvement of the ICS reporting process, Quality Assurance & Digitalization initiatives.


Key Tasks


  • Support the maintenance and development of the Express Internal Control Framework to be fully compliant with all DHL Group Corporate Minimum Requirements.
  • Support the preparation of processes and controls reference guides, training material and organization of trainings for ICS/CRISP.
  • Act as the first line support for the Regional Coordinators, Functional Leads and Shared Service Centres (SSCs) for ICS/CRISP related topics.
  • Help drive further process optimization with them in terms of ICS self-assessment process and reporting.
  • Support the roll-out of the Express ICS within the Express entities.
  • Manage the technical ICS set-up and ensure technical ICS readiness with regard to iCON, CRISP iShare, ICS reporting and ICS Finance Wiki.
  • Manager the Internal Control Quality Assurance across the Express Division
  • Manage the Digitalization Initiatives for Internal Controls


Stakeholders & Management Responsibility


  • Deal with a wide range of stakeholders on corporate, global, regional and country level.
  • Help ensuring that global ICS-related policies, rules and guidelines are adhered to on all levels of the division, across all Functions
  • Develop strong, trusting relationships with the entire ICS/CRISP community.
  • Maintain effective working relationships with colleagues and exercise independence in improving processes, solving issues and providing support to stakeholders.
  • Ability to communicate Technical Information clearly to non-technical stakeholders


Qualifications (educational & Other)


  • Relevant university degree level (in Accounting, Finance, Economics or similar business-related area)
  • Some Knowledge/Exposure to internal audit and control frameworks (IIA, COSO, SOX).
  • Strong English language skills and good communicator, both written and conversational.
  • Proficiency in Data Analysis & Visualization tools


Expected Experience


  • 5-8 years' experience in Financial Accounting
  • Knowledge of Internal Controls, preferably within the DHL Group.
  • Understanding of how an Internal Control System works, what advantages it has and what challenges might occur.
  • Professional experience within Internal Controls and/or internal/external audit.
  • DHL Express process knowledge is beneficial, but not a must, openness to extend this knowledge in further projects.
  • Influence others outside of own job area regarding ICS, policies, practices and procedures.
  • Working independently with a deep knowledge of finance and audit processes.
  • Strong technical understanding, experienced in digitalization projects.
  • Hands-on mentality in troubleshooting, ability to work under pressure with deadlines.
  • Very good communication and presentation skills, ability to provide training.
  • Fluent in English.

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