Senior Operational Excellence Specialist

Role Summary

• Drive operational excellence programs by collaborating with divisional leaders and initiative owners to make CelcomDigi the most efficient telco in the region
  
  

Responsibilities

• Implement Cost Strategies: Drive divisional leaders and initiative owners to achieve operational excellence in cost management.
• Analyse Costs: Review company’s costs to identify inefficiencies, redundancies, and high-impact savings opportunities.
• Drive Process Improvements: Collaborate with divisions to streamline and automate processes for better cost savings efficiency.
• Support Change Initiatives: Communicate the need for savings efforts to the organisation, address concerns, and encourage adoption of new practices.
• Track Results: Monitor relevant cost KPIs, report progress, and recommend adjustments where necessary to meet targets.
• Manage Risks: Identify risks in cost-saving measures and work on actionable mitigation plans.
• Facilitate Collaboration: Ensure regular communication and cooperation among teams for aligned cost optimisation efforts.
• Champion Continuous Improvement: Bring forward new cost-saving ideas including regular refilling of ideas to meet target, debottleneck key process issues, and keep up with best practices.
  
  

Requirements

Experience:

• Typically, 5+ years of experience in financial management, cost accounting or running cost transformation programs; or
• Proven experience in leading operational excellence programs, with a focus on cost management
• Industry Experience: Experience within the telecommunication industry
  
  

Education

• A bachelor's degree in finance, business administration, economics, accounting, or other field
• An advanced degree such as an MBA or a master's in any discipline can be advantageous
  

Skills And Competencies

• Strategic thinking, good leadership and influencing skills, excellent communication skills, strong problem-solving and decision-making skills, proficiency in data analysis tools (e.g., Excel, Power BI)
• Familiar with Zero Based Budgeting, strategic target costing, global cost benchmarking
• Expertise including certification in process improvement methodologies, including Six Sigma (Green Belt, Black Belt) and Lean is highly desirable
  

Characteristics

• Strong external orientation, adept at coaching, continuous improvement mentality, and skilled in constructive challenge

Next Steps

Thank you for taking the first step towards joining our team at CelcomDigi! After submitting your application, our Talent Acquisition team will review your CV and reach out to shortlisted candidates to guide you through the next steps, including a pre-screening conversation, interviews and or assessments.

At CelcomDigi, your work has the power to shape the future. As Malaysia’s leading Telco-Tech company, we are driving the nation’s digital transformation with 5G and AI, impacting over 20 million customers, enabling businesses to thrive, connecting communities, and advancing the nation.

Aligned with our employer value proposition “Grow with Purpose. Build with Trust.”, you will have the opportunity to innovate responsibly, creating products and services that advance society. Together, we are building Malaysia’s most trusted and responsible brand.

We look forward to advancing and inspiring Malaysia together with you #WeAreCelcomDigi

Follow CelcomDigi on LinkedIn and vote for us as Malaysia’s Most Preferred Employer at the GRADUAN Brand Awards.

CelcomDigi is an equal opportunity employer, and committed to promote employment practices that are transparent, objective and fair.