Senior Service Engineer

Dong Yang Elevator (M) Sdn Bhd


Date: 1 week ago
City: Shah Alam
Contract type: Full time
Job Responsibility

  • Provide technical support, resolving issues, doing quality assurance check
  • manages team  & ensure team objectives are being carried out
  • displays extensive working knowledge of industry standards & practices, including product details & company services offered.
  • Monitoring and review work schedule on service & repair work for maintenance team
  • identify the root maintenance issues, develop ideas and propose solutions in the technical report.
  • Prepare quotation, technical report, follow up, data analysis & summarizing collected data, provide regular reports to management.
  • Offer good customer services, including maintaining customer relationship & ensuring repeat customers by upselling products and services & taking care of any customer concern or complaints quickly & professionally.

Job Requirements

  • Candidate must prossess at least a Professional Certificate,Diploma , Advanced / Higher / Graduate Diploma or Certificate in Electrical / Mechanical or equivalent
  • Fluent in Bahasa Malaysia and English
  • Strong project management skills
  • Good leadership and interpersonal skill
  • Strong analytical and problem-solving skills
  • Able to work independently and effectively in a team environment
  • Excellent in Microsoft Exel and Power Point

Job Benefits

  • Monthly incentive
  • KWSP / SOCSO included
  • 14 annual leave per year
  • We provide medical coverage

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