Senior Services Architect - Network Services

NTT DATA Asia Pacific


Date: 2 weeks ago
City: Petaling Jaya
Contract type: Full time
Make an impact with NTT DATA

Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA

As a Senior Services Architect at NTT DATA, you'll be at the forefront of innovation, helping to design Managed Services solutions across multiple technology domains. Your role is crucial in creating competitive, secure, and multi-year viable solutions, making you a key player in our value co-creation process with clients, sales, and delivery teams.

You will guide a virtual team of domain experts to develop secure service solutions, integrating technology and service design to meet client requirements. You'll work across multiple teams to validate new design features and delivery models, ensuring our service offerings remain cutting-edge and market competitive.

Your Responsibilities include leading the service design deliverables and interfacing with various teams and partners to ensure supportability. You'll be involved in mapping client requirements against proposed service elements and architectures, developing a consolidated statement of requirements, scope, and transition documents.

Supporting sales teams, you'll present architecture solutions that focus on cost savings and uncover growth opportunities for clients. You'll also share client outcomes and market conditions with stakeholders to help evolve our strategies and develop innovative solutions for the future, mentoring and coaching along the way.

You will manage vendor relationships and ensure smooth service delivery transitions. Your role will be critical in identifying all service costs, populating cost models accurately, and securing signoffs from relevant stakeholders.

To thrive in this role, you need to have:

Advanced knowledge of Managed Services and delivery models, including cloud and global distributed delivery models. Certification in TOGAF advantageous. Proficiency in Application and Cloud/Infrastructure Managed Services. Advanced knowledge of emerging technological trends, Managed Services Integration, Cloud Network Services, and platforms like Azure, AWS, and GCP. Strong background in Managed Network Services, including WAN, LAN, SD-WAN, and cloud networking. Ability to work with costing models alongside sales and finance stakeholders.

Key Responsibilities:

Preferred Qualifications:

  • Analytical abilities for thorough DATA analysis and problem-solving.
  • Strong communication skills to articulate value and improvements to all levels of stakeholders.
  • Ability to facilitate workshops with clients and internal teams, ensuring seamless requirement discovery and solution presentation.
  • A team-oriented mindset with the capability to contribute to both team and personal success, especially within a matrixed organization.
  • Strong background in Managed Network Services, including WAN, LAN, SD-WAN, and cloud networking.
  • Familiarity with network security principles and technologies.
  • Ability to work with cross-functional teams and lead virtual architecture teams.
  • Excellent communication and presentation skills.
  • Certifications such as TOGAF, Cisco (CCNP/CCIE), cloud network certifications are add advantage.
  • A bachelor’s degree in information technology/systems or a related field.
  • Solution Design: Develop competitive, innovative, and complex Managed Network solutions tailored to client needs.
  • Architecture Development: Create multi-year, scalable, and secure network architectures that align with business goals.
  • Client Engagement: Collaborate with sales and delivery teams to understand client requirements and translate them into technical solutions.
  • Cost Modeling: Build and validate business cases, including detailed cost models for proposed solutions.
  • Vendor Management: Coordinate with technology vendors to ensure solution components are viable and supportable.
  • Documentation: Prepare architecture blueprints, statements of work, and transition plans.
  • Innovation: Stay updated on emerging technologies (e.g., SD-WAN, SASE, cloud networking) and incorporate them into solution designs.
  • 8+ years of experience in network architecture or related roles.
  • Proven track record in designing and delivering enterprise-grade network solutions.
  • Experience in global delivery models and multi-vendor environments.

Workplace type:

Hybrid Working

About NTT DATA

NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer

NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

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