Senior Specialist - BPO (HR Services AP)
DHL Express
Date: 7 hours ago
City: Petaling Jaya
Contract type: Full time
Job Purpose:
Administer project, business process & quality improvement plans and processes to identify new and alternative approaches to improve effectiveness and efficiency of business processes in line with overall business strategy and objectives, Group guidelines and policies
Your tasks:
Education Level
Bachelor’s Degree or equivalent experience/qualification
Experience Level
Administer project, business process & quality improvement plans and processes to identify new and alternative approaches to improve effectiveness and efficiency of business processes in line with overall business strategy and objectives, Group guidelines and policies
Your tasks:
- Administer project/ business process quality & improvement plans and processes to achieve defined business objectives
- Conduct generally repetitive administrative and analytical activities to increase business process efficiency and quality
- Apply technical and/ or business process knowledge and analysis capability to projects
- Gather relevant data and analyze trends to understand process improvement needs and to estimate potential benefits
- Study standard processes to draft performance indicators to measure process dimensions and process improvements and process quality
- Deliver assigned activities as per defined timelines and quality standards
- Apply understanding of business processes to administer project processes and solutions
- Draft content and deliver training on projects/ business process quality & improvement methodologies
Education Level
Bachelor’s Degree or equivalent experience/qualification
Experience Level
- less than 2 years
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Customer Service Executive (Mon-Fri)
Agensi Pekerjaan JobScoper Sdn. Bhd.,
Petaling Jaya
MYR 2,000
-
MYR 2,900
per month
13 hours ago
Job ResponsibilityHandle incoming calls using proper sales and customer service practices throughout the interaction.Use a consultative approach to identify needs and propose solutions for new products and services that benefit their businesses.Resolve issues within our support scope, guiding towards third-party solutions or paid consultations when necessary.Troubleshoot client products to ensure a one-call resolution.Exhibit excellent interpersonal skills and thrive in a...
Assistant Manager, Trade Marketing (FMCG)
DKSH,
Petaling Jaya
1 day ago
General ResponsibilitiesAct as the Key liaison between client Commercial Sales, Client Marketing & DKSH Channel Leads/Sales Managers in developing and executing trade marketing plans in-line with Sales & Marketing objectives, including: -i) Identifying key accounts for Promotion implementation and align on allocations based on growth targets.ii) Propose and align on impactful display supports to gain strong visibility in key accounts.iii)...
Cloud Presales Consultant
Tec D Malaysia,
Petaling Jaya
1 day ago
Job Purpose: Working with the Company's Sales Team, the Presales Consultant is responsible for providing presales technical support to the Sales team and presenting tailored demonstrations or qualification discussions to customers and/or prospects. The Presales Consultant also assists the Sales Team with qualifying opportunities – in or out and helping expand existing opportunities through solid questioning. The Presales Consultant will...
