Service Engineer
Danfoss
Date: 3 weeks ago
                            City: Petaling Jaya
                                                        Contract type: Full time
                                                     
                                                
                            The Impact You'll Make
Danfoss is looking for a Service Engineer who will be responsible for supporting the Danfoss Drives regional competence center to provide high level technical support remotely or on the field, where required. The competence center is the interface between the global product teams and local technical support teams (across the Asia-Pacific region) to respond to technical questions regarding Danfoss Drive products and applications. The role accelerates development of service capabilities in the Asia-Pacific region (APR) for Danfoss and Danfoss’ service channels which helps us to differentiate from our competition.
To succeed in this position, you need to be customer, service and solution minded. It will also be important to have a high level of technical know-how of Danfoss Drives and applications.
What You’ll Be Doing
If this role excites you, we’d love to hear from you! Apply now to start the conversation and learn more about where your career can go with us.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or other protected category.
                    Danfoss is looking for a Service Engineer who will be responsible for supporting the Danfoss Drives regional competence center to provide high level technical support remotely or on the field, where required. The competence center is the interface between the global product teams and local technical support teams (across the Asia-Pacific region) to respond to technical questions regarding Danfoss Drive products and applications. The role accelerates development of service capabilities in the Asia-Pacific region (APR) for Danfoss and Danfoss’ service channels which helps us to differentiate from our competition.
To succeed in this position, you need to be customer, service and solution minded. It will also be important to have a high level of technical know-how of Danfoss Drives and applications.
What You’ll Be Doing
- Support the regional competence center and maintain the required KPIs for response to technical cases
- Provide field service technical support to countries within APR, if necessary
- Plan and prioritize technical support requests
- Ensure the successful outcome of service together with all internal and external stakeholders
- Establish and maintain a good business relationship with all relevant stakeholders
- Continuous development of technical know-how, new technology trends, new products and product features
- Bachelor’s degree / polytechnic graduate in electrical / mechatronics / automation engineering
- 3 or more years of relevant working experience
- High technical knowledge and troubleshooting skills on drive products and applications
- Willingness to travel across APR to provide hands-on technical support
- Ability to build relationships and trust across product and technical support teams in different countries
- Strong verbal and written communication skills in English
- Experience in working for matrix management, cross-functional collaboration
- We promote from within and support your learning with mentoring, training, and access to global opportunities.
- You’ll have flexibility, autonomy, and support to do your best work while maintaining a healthy work-life balance. Your well-being matters to us.
- We strive to create an inclusive work environment where people of all backgrounds are respected, and valued for who they are.
-  You’ll receive benefits like 13th salary, annual bonus, paid vacation, pension plans, personal insurance, and more. These vary by country and contract, but they’re worth asking about—we think they’re pretty great. 
If this role excites you, we’d love to hear from you! Apply now to start the conversation and learn more about where your career can go with us.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or other protected category.
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Cash Application, Receivables & Revenue Management Team Lead (Japanese speaker)
                                                        Sanofi,
                                                        Petaling Jaya
                        
                        
                            3 days ago
                        
                        About The JobSanofi is a global life sciences company committed to improving access to healthcare and supporting the people we serve throughout the continuum of care. From prevention to treatment, Sanofi transforms scientific innovation into healthcare solutions, in human vaccines, rare diseases, multiple sclerosis, oncology, immunology, infectious diseases, diabetes and cardiovascular solutions.Our Order to Cash (O2C) team aims for excellence,...
                     
                                            Internship - Finance SSC
                                                        Eli Lilly and Company,
                                                        Petaling Jaya
                        
                        
                            3 days ago
                        
                        At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism....
                     
                                            Marketing Executive / 行銷主管
                                                        TISEN,
                                                        Petaling Jaya
                        
                        
                            3 days ago
                        
                        工作概要Tisen Trading (M) Sdn Bhd 的高級行銷主管負責開發、實施和管理行銷活動,以支援公司的銷售和業務成長目標,特別擅長制定積極主動的行銷方案、市場驅動的行銷活動以及促進轉換和客戶保留的銷售工具。理想的候選人應熱衷於行銷、設計和品牌故事敘述,尤其擅長快速消費品和禮品(GWP)產業。主要職責策略行銷規劃制定與銷售目標一致的年度節慶和季度行銷策略計畫。與銷售團隊合作,發現潛在的商業機會、即將開展的項目和季節性活動(例如 GWP、品牌、OEM)。進行競爭對手和市場趨勢分析,為主動提案提供見解。 提案與活動制定針對每個客戶群(例如,歐萊雅、嘉德、山德士)構思和設計行銷提案、簡報和活動創意。與設計和採購團隊合作,建立完整的提案包-從視覺效果、情緒板和成本參考到時間表計劃。跨職能協作,打造以顧客為中心的活動。 行銷內容與創意指導開發銷售工具包、公司簡介、電子報、社群媒體和數位接觸點的內容。監督產品攝影、文案撰寫及行銷附屬品的製作。管理品牌一致性並確保溝通符合 Tisen 的品牌定位。銷售支援與協作與銷售團隊合作準備簡報、貿易展材料和主要客戶提案。追蹤和衡量行銷對潛在客戶和轉換率的貢獻。向客戶推銷時,透過行銷數據、視覺效果或提案增強來支持後續工作。 數位行銷和市場知名度管理天森的社群媒體平台(Instagram、Facebook、小紅書)和公司網站,以提高我們品牌的知名度。建立線上個案研究或成功個案內容以增強可信度。探索行銷自動化或 CRM 工具以進行潛在客戶追蹤。 臨時項目協助特殊專案、季節性活動以及管理階層指派的其他任務Interested candidates please submit your application through Jobstore
                    