Site Reliability Engineer

Get To Know Our Company

GX Bank Berhad - the Grab-led Digital Bank - is the FIRST digital bank in Malaysia, approved by BNM to commence operations. We aim to leverage technology and innovation to serve the financial needs of the unserved and underserved individuals, and micro and small medium enterprises.

We are driven by our shared purpose and passion to bring positive transformation to the banking industry, starting with solutions that address the financial struggles of Malaysians and businesses.

Get To Know The Role

• As a Site Reliability Engineer (SRE) you will help build a meaningful engineering discipline, combining software and systems to develop creative engineering solutions to operations problems.
• Much of our support and software development focuses on optimizing existing systems, building infrastructure and reducing work through automation.
• You’ll join a team of curious problem solvers with a diverse set of perspectives who are thinking big and taking risks.
• As an SRE you’ll be focused on running better production applications and systems.
• SRE is a key contributor to core infrastructure and functional development teams throughout the life cycle to help support software for reliability and scale.
• Key areas of focus include automation, application/platform uptime and quality, packaging/distribution techniques, platform design “operability”, analytics, deployment, adoption, and tool development, among others.
• The position will wear many hats from owning day to day health and performance, to identifying incidents/developing remediation plans, to working with open source software and experienced packaging techniques, to working with development teams and contributing to the strategic roadmap and execution.
• Candidates from a variety of software, platform, or automation engineering backgrounds will be considered for this position.
  
  

The Day-to-day Activities

• Assist in projects across teams, learning from design through to implementation and rollout.
• Proactively identify and troubleshoot basic issues across the infrastructure stack and application codebase to ensure system reliability and performance under guidance.
• Contribute to the design and improvement of automated infrastructure, aligned with Infrastructure-as-Code (IaC) principles.
• Support operational excellence by identifying recurring issues and assisting in the implementation of automation to eliminate them.
• Collaborate with engineering teams to enhance system reliability, scalability, and performance.
• Actively participate in knowledge sharing and best practices within the team to support growth.
• Participate in on-call rotation to ensure maximum service availability.
  
  

The Must Haves

• Basic knowledge of cloud infrastructure across AWS, GCP, and Azure, along with container orchestration technologies such as Kubernetes and Docker; any relevant certifications will be a plus.
• Some hands-on experience with Infrastructure as Code (IaC) tools including Terraform, CloudFormation, and Ansible.
• Familiar with observability tools such as Datadog, CloudWatch, Prometheus or ELK stack for effective monitoring and logging.
• Proficient in one or more scripting or programming languages, such as Bash, Python, Go, or JavaScript.
• Basic understanding of networking fundamentals and internet protocols
• Ability to learn and assist in building and maintaining CI/CD pipelines (GitLab CI/CD, Github and Jenkins).
• Consistently applies a strong security-first mindset across all tasks and responsibilities.