Software Offering Manager

Responsibilities:

• Product Strategy: Develop and execute the product strategy, defining short-term and long-term goals, market positioning, and product roadmaps.
• Market Research: Conduct market research to identify customer needs, competition, and emerging trends in the product solutions space.
• Product Development: Collaborate with cross-functional teams to define and prioritize software product features, enhancements, and innovations.
• Requirements Definition: Clearly define product requirements, user stories, and use cases. Prioritize features based on customer impact and business value.
• Product Lifecycle Management: Throughout the product lifecycle, as a key stakeholder, have close collaborate with Global team to ensure region needs are met.
• Product Launch: Lead the product launch process, including defining the go-to-market strategy, setting pricing, creating marketing materials, sales enablement and coordinating with sales and customer support teams to support the successful launch and adoption.
• Customer Engagement: Engage with customers (both internal and external), gather voice of customers (VOCs), and build strong customer relationships to understand their needs and pain points, ensuring our solutions meet their requirements.
• Margin & Revenue Growth: Responsible for product margin and growth. Close collaboration with Sales to drive growth by identifying upsell and cross-sell opportunities, pricing optimization, and other margin & revenue enhancement strategies.
• Competitive Analysis: Keep a close watch on the competitive landscape, understand competitor offerings, and develop strategies to maintain a competitive edge.
• Collaboration: Work closely with engineering, marketing, sales, and other teams (regionally and global) to ensure alignment and successful delivery of software solutions.
• Performance Metrics: Establish and track key performance indicators (KPIs) to measure the success of product offerings, such as sales performance, customer satisfaction, and profitability.
• Stakeholder Communication: Effectively communicate the product strategy, progress, and updates to internal and external stakeholders.

Requirements:

• Bachelor's degree in business, computer science, or a related field.
• Proven experience in product management, with a track record of successful product launches and growth.
• Strong understanding of software development processes and technologies.
• Strong analytical and problem-solving skills.
• Excellent communication and collaboration skills.
• Ability to analyze and interpret market data, customer feedback, and competitive information.
• Strong project management and organizational skills.
• Strategic thinking and a customer-centric mindset with a focus on delivering value.

The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities.

OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.

OUR STRATEGIC PRIORITIES

• Customer Focus
• Operational Excellence
• High-Performance Culture
• Innovation
• Financial Strength

OUR BEHAVIORS

• Own It
• Act With Urgency
• Foster a Customer-First Mindset
• Think Big and Execute
• Lead by Example
• Drive Continuous Improvement
• Learn and Seek Out Development

At Vertiv, we're on a mission to empower the people that will power the future. From a simple swipe to life-changing medicines, from push notifications to generative AI. We design, manufacture, and service the products and solutions that keep the world connected. With $6.9 billion in revenue, a strong customer base and global reach spanning over 130 countries, we are uniquely positioned to deliver greater value to our customers and create new opportunities for our people.

Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email If you are interested in applying or learning more about this role, please visit the company's career page located on Vertiv.com/Careers