Specialist, Receipting (Fresh Grad)

The role of Specialists – Receipting, is to be the subject matter expert related to the Receipting Processing which is responsible for conducting services relating to Billing & Cash Applications. The incumbent will be part of a team of specialists that will report to the Order to Cash Manager.

This person will support in delivering a high performing Order-to-Cash function, through meeting KPIs and financial targets.

OTC Service Delivery

• Responsible for day-to-day operational duties, process payment matching and record receipts from on timely manner.
• Perform clearing of open items in customer accounts.
• Monitor collection activities of past due, critical accounts, monitor Accounts Receivable (AR) balances.
• Develop and maintain good working relationships with counterparts in BU, HQ to ensure smooth processing of transactions.
• Liaise with internal and external on receipting and reconciliation related matters, conduct root cause analysis and work on process improvement.
• Prepares adjustments (credit/debit memos) when necessary and ensuring the adjustments is prepared in accordance with the relevant policies and approval.
• Serve as the subject matter expert pertaining to receipting operations.
• Work closely with tBusiness Partner unit and ensure all accounting activities of OTC processes are executed effectively and efficiently with appropriate controls and end to end view.
• Perform month-end and year-end closing steps in accordance with the established work instructions and checklist.
• Perform other duties and responsibilities as assigned by manager.
  
  

Reporting Requirements

• Prepare reports and assist in any data entry when required.
• Prepare monthly Customer Aging Reports for BU.
• Prepare, generate, and evaluate reports for collection accounts, credit reports, and client accounts.
• Prepare debtors reconciliation for assigned portfolio and ensure reconciling items are resolved within the timeline.
• Responsible for the timeliness and accuracy of receipting reports
  
  

Project Management and Continuous Improvement

• Support the implementation of new procedures as well as evaluate, plan, and implement improvements of existing procedures in all business processes and practices.
• Work closely with the Team Lead and systems support team to continually automate, streamline, and improve current reporting, operational and reconciliation processes to improve business efficiency.
• Assist with ad hoc projects as needed. Liaise with internal and external on billing related matters, conduct root cause analysis and work on process improvement.
  
  

,

• Excellent knowledge of MS Office (particularly Excel) and ERP software. Require to have an understanding of some applications such as SAP, Salesforces, and SQL.
• The ability to be detail oriented but can visualize the larger impact of a series of transactions.
• Process-oriented with an understanding of both financial and operational controls.
• Comfortable working with manual and automated processes
• Excellent communication and interpersonal skills
• Strong written and verbal communication skills, excellent interpersonal skills, and an ability to work with diverse groups of people.
• Action orientated to deliver results effectively.
• Service oriented attitude and able to adapt to changes quickly.
• Adherence to laws and best practices in regard to dealing with customers and data.
  
  

[Apply now at https://my.hiredly.com/jobs/jobs-malaysia-ctos-job-specialist-receipting-fresh-grad]