Specialist - Credit Risk

DHL Express


Date: 2 weeks ago
City: Petaling Jaya
Contract type: Full time
Role Purpose

To ensure that credit risk exposure on the entire AR ledgers is proactively analyzed and that adequate recommendations and, follow up actions are taken to constructively limit/mitigate the credit risk exposure, while maintaining compliance with order to cash policies and other collection strategies.

Job Descriptions


  • To perform credit analysis and financial statement reviews when onboarding new customers and, recommend trading terms and conditions in line with credit policies and guidelines
  • To perform analysis on outstanding AR ledgers, determine potential risk customers and coordinate mitigation measures
  • To perform in depth analysis on legal entity level in order to asses the potential risk customers and provide reporting and action plan towards collections, sales, CFO and OTC community at country, regional and possibly global level
  • To ensure adequate follow up upon identified risks and gaps
  • To arrange, coordinate and lead regular meetings, visit customer and build towards an improved customer satisfaction while mitigating trading risks
  • To agree and coordinate credit risk mitigation measures with Sales, CDM, credit collection, credit administration, operation, H&G, CFO and OTC teams
  • To advice and coordinate process improvement regarding to credit risk mitigations across the entire OTC chains


Skills & Qualifications


  • Good telephone conversation/handling skills
  • Effective communication and conversational skills
  • High customer focus and service orientation
  • Advanced MS office knowledge
  • Intermediate Presentation skills
  • 3 years and more previous Credit Risk Management experience is preferred
  • Sensitive to cultural specifics
  • Local language(s) / Multi lingual (in Shared Service environment)
  • Bachelor degree in related field
  • Intermediate level of English knowledge (DPDHL Business Language) preferred
  • Advanced knowledge of D&B credit risk reports and regarding balance sheet interpretation

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