Specialist - Performance Management
DHL Express
Date: 3 hours ago
City: Petaling Jaya
Contract type: Full time
Overall Role Purpose
Responsible for maintaining the performance management reporting environment and participate in managing new reporting requirements to actively support in steering improvement in operations.
Key Activities
Responsible for maintaining the performance management reporting environment and participate in managing new reporting requirements to actively support in steering improvement in operations.
Key Activities
- Maintain the SSC Performance Reporting environment and liaise with IT for any problems and issues with the technical infrastructure and the data downloads from the source systems (SAP, Oracle, Basware, CREST, etc...)
- Perform month-end reconciliations between the reporting databases and the source systems and resolve any reconciliation issues.
- Prepare, present and analyze day-to-day operational management information reflecting the performance of the service lines against their monthly targets.
- Accurately prepare, present and analyze within the agreed timetables, the overall Global Key Performance Indicators (GKPI) and other statistics for the SSC and the service lines.
- Give advice to the service line senior and middle managers on how to interpret and use the management information to increase the performance in their areas of responsibility.
- Produce comprehensive manuals and work instructions related to performance management.
- Ensure quality and timeliness of performance reports from SSC to Business Partners.
- Ensure timely responses to queries.
- Proficient SQL Server, Microsoft Visual Studio, PowerBI, Tableau, data extraction tools like Oracle Discoverer
- System knowledge: Good knowledge of SAP, Oracle, Basware, CREST etc
- Excellent skills in MS Office especially Excel (VB),Power Point
- Independent and able to work with minimum supervision.
- 3-5 years of relevant experience in performance reporting and data analysis
- Proficient in SQL Server, Microsoft Visual Studio, PowerBI, Tableau, data extraction tools like Oracle Discoverer,
- System knowledge: Good knowledge of SAP, Oracle, Basware, CREST etc
- Excellent skills in MS Office especially Excel (VB),Power Point
- Strong and effective stakeholders’ management.
- Independent and able to work with minimum supervision.
- Excellent verbal and writing skills (sentence structure and grammar).
- Proactive communicator, having good interpersonal skills.
- Digital and Data acumen.
- Bachelor’s degree in Accounting/ Economics/ Statistics, Business Analytics or other business related discipline or equivalent in experience.
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Retail Sales Associate
Happy Fish Swim School,
Petaling Jaya
MYR 2,400
-
MYR 2,600
per month
3 hours ago
Job ResponsibilityProvide warm, friendly customer service to all visitors and studentsMaintain cleanliness and tidiness of the branch (changing rooms, reception)Support front desk operations (attendance tracking, admin tasks, etc.)Assist with class coordination and daily branch routinesReport and escalate any issues or emergencies to the Branch ManagerEnsure a clean, cheerful, and well-organised learning environmentRequirementsJob RequirementsAre you friendly, responsible, and love working in...
Interior Sales Cosultant
Abitare Sdn Bhd,
Petaling Jaya
MYR 3,500
-
MYR 5,000
per month
2 days ago
Job ResponsibilityEducate the homeowners on the importance to makeover their unit.Understand the clientâs needs and lifestyle, and provide solutions based on our services.Provide strategic solutions to increase the rentability of the customerâs unit.Perform area analysis on surrounding areas of the property.Prepare space planning, cost estimates, and quotations for the homeowners.Study industry trends, home renovation, and smart interior solutions.Job RequirementsAs a...
Assistant Manager - Finance
GAMUDA LAND,
Petaling Jaya
2 days ago
Key ResponsibilitiesTo organize, assign and supervise the Finance and Accounts staff on their job function, performance and day to day operation.Prepare and review the accounting, financial and other related reports / documents for internal, external reference or circulation. And to ensure the reports are submitted accurately and timely.Liaise with Head Office, Financial Institutions, auditors, tax agent and other statutory bodies...
