Specialist -SOM

IDS Medical Systems (idsMED)


Date: 5 days ago
City: Shah Alam
Contract type: Full time
Sales Order Acceptance

JOB RESPONSIBILITIES - ORDER ACCEPTANCE CYCLE

  • Receive SOCI via SPARKS from PQM, ensure all order sync to D365 are accounted for.
  • Manage generic emails (MYSOrders & MYSSOC) on incoming Purchase order form customers. Timely channel order to PQM for quotation and SOCI preparation.
  • Manage Customer's Portal for order acceptance
  • Ensure SOCI orders with complete attachments - Customer's PO/customer acceptance order document, IDS approval Quotation.
  • Adhere to daily order cut off to ensure order process with no further delay.

Sales Order Confirmation

  • Validate orders upon acceptance in D365
  • Item, Price, Qty, Customer's Details
  • Payment details (AR, CBD, Deposit, Payment Schedule)
  • Others-ACOS, Warranty period, Warranty Provision, Process Type
  • Issue Proforma Invoice/ Deposit Invoice
  • Verify with PQM, FSS &MSC for discrepancy on order details respectively before order confirmation.

Sales Order Creation

  • Create SO in D365 for exception order NOT sync from SPARKS - Repeat order for none equipment.
  • Revision on existing Sales order sync from SPARKS.
  • Ensure information provided for Sales Order creation is align with SOCI.
  • Adhere to daily order cut off to ensure order process with no further delay.

Sales Order Readiness

  • Work with FSS & CC closely follow up on customer's payment for CBD, Deposit or AR issue.
  • Work with MSC for stocks allocation.
  • Initiate indent request and work with IM to monitor and track indent/shipment status.
  • Daily review and track master list of open orders. Responsible to update FSS should there be any challenges on meeting customer delivery deadline.
  • Work closely with IM, MSC, Finance, FSS, Customer for ALL inquiries pertaining to orders fulfilment. Insert correct Delay reason codes for ALL Open orders.
  • Work with FSS for confirmation ship date and ensure complete information (& documents) hand over to Delivery Cycle (DC).

Transfer Order Acceptance (Out & In)

  • Receive transfer request, validate details:
  • Item, Serial number/batch number, Location, Customer's Details
  • Assess and arrange to meet all transfer operation handling requests
  • Work with FSS/MSC for delivery schedule conflict / item variances.

Transfer Order Creation

  • Create Transfer order.
  • Booking Transporter.
  • Monitor and work with Logistic to ensure transfer requests deliver on-time and fulfil all operation handling request.

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