SSC Operations Manager (Finance & Accounting, Sales & Fulfilment)
Infosys BPM
Date: 3 weeks ago
City: Petaling Jaya
Contract type: Full time
Job Descriptions:
- Oversees the shared services operations of Accounting and Sales & Fulfilment team.
- Ensure all transactions are completed according to SLA.
- Ensure compliance of SOP according to each line of business.
- Ensure efficient monthly & period end closing process.
- Prepare and submit performance review reports.
- Participate in client and management review meetings.
- Perform process improvement to enhance efficiency.
- Drive performance management activities within the team.
Requirements:
- Certified accountant i.e. ACCA, MIA, CPA, MICPA, CIMA and other relevant accounting professional body
- Bachelor’s degree in accounting, Finance or Business Admin
- At least 10 years working experience in SSC or BPO setting and with experience in managing a team of more than 30 headcounts.
- Experience in SAP, Blackline or related modules.
- Proficiency in Microsoft Excel and PowerPoint.
- Excellent stakeholder management skills.
- Preferable Mandarin speaker to handle Mandarin speaking market.
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