Technical Delivery Manager, Cards

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices.

Our history spans more than 80 years. Over this time, we have been guided by our values — Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

UOB Innovation Hub 2 (InnoHub 2) is a newly set up technology centre located in Kuala Lumpur as part of UOB Group Technology and Operations to deliver innovative financial technology solutions that enable business growth and technology transformation.

About the Department

The Technology and Operations function is comprised of five teams of specialists with distinct capabilities: business partnership, technology, operations, risk governance and planning support and services. We work closely together to harness the power of technology to support our physical and digital banking services and operations. This includes developing, centralising and standardising technology systems as well as banking operations in Singapore and overseas branches.

Job Responsibilities

We are seeking a highly skilled and experienced Senior application Maintenance/Production support professional to join our dynamic team. In this role you will be responsible for designing, developing, maintaining, and providing support for critical applications. Your technical expertise along with best practices will be instrumental in delivering fully functional software that meets schedule and requirements.

Other responsibilities include:

• Provide Level 3 (L3) support for critical applications, ensuring timely resolution of issues and minimizing downtime.
• Collaborate with the primary product vendor to address and implement application fixes, enhancements, and updates.
• Conduct root cause analysis for recuring issues and work proactively to prevent future occurrences.
• Troubleshoot and resolve complex technical issues related to the open systems.
• Work closely with cross functional teams, including development, testing, and infrastructure teams, to ensure seamless application support.

Job Requirements

• At least 6 years of Delivery, Project, Stakeholder & Vendor Management experience, team management
• Experience in Application maintenance /production support with a focus on Level 2 or Level 3 support.
• Hands-on experience on Mainframe, Cardlink/VisionPlus.
• Hands-on experience in Cobol, CICS, JCL
• Experience in implementing large-scale, highly available applications or other large project implementation
• Good understanding and experience in software development cycle
• Good to have knowledge on Devops tool like Endevor, File-Aid, Abend-Aid, Expediter.
• Must have knowledge on Advanced CICS expertise and experienced in API or MQ
• Bachelor's Degree in Computer Science, Engineering or similar domain; Related professional/technical qualification will be advantageous although not mandatory

Required Technical Skills:

• Platform / Product: Mainframe, Cardlink/VisionPlus
• Server / Database : VSAM
• Language : Cobol, CICS, JCL
• OS : Mainframe ZOS

Be a part of UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

Apply now and make a difference.