Technical Service & Product Development

MCI CONSULTING PTE. LTD.


Date: 3 weeks ago
City: Seremban
Contract type: Full time

Responsibilities

  • Attends to technical inquiries from distributors or customers by providing guide formulation, process information as well as assistance in production trial runs.
  • Monitor regulations update within the designated area and provide update to Technical Service Manager
  • Update, familiarizes & document all norm and standards for different criteria of products according to application and location within the region.
  • Assist in handling Customer Complaint.
  • Gather information from customer or Sales & Marketing team on actual issue at site
  • Arrange for sample collection from customer and discuss with Technical Service Manager on next course of action.
  • Provide periodical feedback to Technical Service Manager on the closure of the complaint
  • Participate in products development or modification to meet customers’ requirements accordingly to cluster group as assign.
  • Participate in Innovation Cluster group spearheaded by respective PVM’s of each MB as assign
  • Coordinates & liaises with Manufacturing Division for products or process optimization activities
  • Develop, maintains and updated product technical data sheet (TDS) according to cluster group as assign.
  • Conducts technical training / presentation to all staff in the company and appointed distributors whenever required.
  • Ensures compliance to Health, Safety & Environment for safe working environment which include requirements of ISO 9002, 14000 and HACCP.

Requirements

  • Bachelor or Master degree in Polymer Engineering / Material Engineering (Polymer) / Science (Chemistry) or related field.
  • Minimum 2 years’ experience in polymer/ rubber/compound / plastic manufacturing.
  • Experience in PVC resins, PVC additives & PVC end product (Pipe, window, cable etc.) manufacturing will be an advantage.
  • Operation/principle of fabrication machinery/equipment (Extruder/Two-Roll Mill/Hot Press/Injection molding machine, high speed mixer etc.)
  • Knowledge of PVC market & end producer (pipe, profile, cable manufacturer etc.)
  • Willingness to travel.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Shirley Pamela Awah
Registration Number: R2196979
EA License No: 13C6730 (MCI Consulting Pte Ltd)

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