Technical Specialist

FrieslandCampina


Date: 2 weeks ago
City: Petaling Jaya
Contract type: Full time
This role focuses on preventive maintenance, maintaining machine condition, and resolving technical issues to ensure smooth 24/7 production. It serves as the main contact for operators and Shift Managers during shifts, supports both corrective and preventive maintenance, and contributes to reducing breakdowns through RCA. The role also collaborates on safety, cost, and productivity improvements, ensures compliance with SHE and fire safety policies, and supports other departments as assigned.

What We Ask

  • Possess a Technical Diploma in Electrical, Mechatronics, or Automation with 2–3 years of relevant working experience.
  • SPM leavers with more than 5 years of experience in the food industry or factory operations will also be considered.
  • Experience in handling aseptic fillers and packaging machines such as Tetra Pak, SIG, and Meurer is required.
  • Must be able to work in Bandar Enstek, Negeri Sembilan.
  • This role requires working in shifts, covering Processing, Filling, Packing, and Palletizing across all three UHT lines.
  • This role is assigned to work in a 3-rotation shift schedule: Morning Shift (6:45 AM – 3:30 PM), Afternoon Shift (2:45 PM – 11:30 PM), and Night Shift (10:45 PM – 7:30 AM). The role may also be assigned to 12-hour shifts as needed: Day Shift (6:45 AM – 7:30 PM) and Night Shift (6:45 PM – 7:30 AM). Shift timings are subject to change based on operational requirements.


What We Offer

We value talented people from any background who want to contribute to something bigger than themselves. We encourage all of our employees to make decisions that benefit our entire company. At FrieslandCampina we own our own career and act accordingly. We trust you to make a difference in your job and influence the bigger picture. Working at FrieslandCampina means you are contributing to a better world.

Vacancy Description

On-Shift Technician

This role will work in shifts to support production and must be assigned to a specific line by a superior.

Key Responsibilities:

  • Serve as the primary contact point for technical support for the Shift Production Team (Shift Managers and Operators).
  • Attend to issues or breakdowns on the line, perform initial troubleshooting, and rectify the issues before handing the line back to production.
  • If an issue cannot be resolved within a reasonable time and requires further support, escalate it according to the Escalation Matrix and within the specified timeline.
  • Manage all breakdown-related SAP transactions:
    • Convert Z1 notifications.
    • Fill in relevant breakdown details in ZM01 Work Order (WO).
    • Complete time confirmations.
    • Submit the hard copy of the WO to the Technical Executive.
  • Update the status of the shift and assigned line in the Log Book or digital format as directed by the superior.
  • In the absence of breakdowns or issues, conduct machine and condition monitoring as instructed. Any abnormalities detected must be escalated promptly and supported with evidence.
  • Execute assigned tasks during the shift and provide constructive updates on job status. All assigned jobs must be linked to ZM02 or ZM04, and this role is responsible for updating job information and confirming time accordingly.
Preventive Maintenance (PM)

Key Responsibilities:

  • Participate in and execute Preventive Maintenance activities as planned by the superior according to the UHT PM Plan.
  • Coordinate with the superior or external suppliers for job execution and ensure proper handover and status updates upon completion.
  • Complete ZM04 SAP transactions:
    • Enter all relevant PM activity information.
    • Confirm time and notify the superior.
  • Conduct engineering-related activities during Weekly Care if it falls within the shift. Weekly Care activities must be assigned via ZM02 or ZM04, and SAP transactions must be completed as mentioned above.
  • If any issues prevent the completion of Weekly Care, escalate to the superior immediately and request support.
Corrective Maintenance (CM)

Key Responsibilities:

    • Participate in and execute Corrective Maintenance activities as assigned by the superior based on issues or operational needs.
    • Coordinate with the superior or external suppliers to ensure job completion and report updates as part of the handover.
    • Complete ZM02 SAP transactions:
      • Enter all relevant CM activity information.
      • Confirm time and notify the superior.
    • Escalate any issues noticed during CM activities immediately and request support if needed.
    • Observe the line post-CM to verify effectiveness and proactively recommend improvements to enhance line performance.
Staying true to who you really are, that is your starting point at FrieslandCampina. Because it is precisely by embracing our differences that we can grow together. We want to create a working environment that allows all employees to bring their best and authentic selves. If who we are suits you, but you're not sure if you're the best fit for the role, we still encourage you to apply so we can help you find the role that fits you best.

Team Details

For thousands of people every day, we are more than just a dairy company. To our farmers, our employees, the communities we serve, the businesses we work with and the people to whom we bring happiness, FrieslandCampina means something more. For them it's not just about what we do, but who we are.

We value talented people from any background who want to contribute to something bigger than themselves. We encourage all of our employees to make decisions that benefit our entire company. At FrieslandCampina we own our own career and act accordingly. We trust you to make a difference in your job and influence the bigger picture. Working at FrieslandCampina means you are contributing to a better world.

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