Technical Support Engineer (After Sales)

Dahua Technology Malaysia


Date: 3 weeks ago
City: Petaling Jaya
Contract type: Full time
Job Responsibility

  • Continuously monitor and maintain systems as well as track project progress to ensure timely and efficient execution.
  • Respond to technical support inquiries from internal staff or external clients; diagnose and troubleshoot system, network, software, and hardware issues, and provide effective solutions.
  • Responsible for delivering and managing contracts related to road, bridge, traffic infrastructure, or maintenance projects. Oversee day-to-day activities within assigned priorities and ensure the quality and accuracy of all provided information and recommendations

Job Requirements

  • Education: Candidate must possess at least Bachelor's Degree/ Diploma/Professional Degree in Engineering (Computer/Telecommunication), Engineering (Electrical/Electronic) or equivalent. ⢠Knowledge of the surveillance industry or prior experience in technical support or project management roles is considered an added advantage.
  • Work Location: Petaling Jaya Selangor
  • Language: English, Mandarin, Bahasa Malaysia. Proficiency in Mandarin is also preferred

Job Benefits

  • Provide Training
  • Company Staff Insurance
  • ⢠Allowances
  • ⢠Performance Bonus
  • Team Building Activities

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