Telemarketing Executive
Scania Malaysia
Date: 1 day ago
City: Shah Alam
Contract type: Full time
Role Summary
The main responsibility of a Telemarketing Executive is to contact customers and prospects to update their details, promote Scania's products and services, and manage data and leads in the CRM system, ensuring accuracy and confidentiality.
Job Responsibilities
Professional Competencies (Duties and Tasks)
The main responsibility of a Telemarketing Executive is to contact customers and prospects to update their details, promote Scania's products and services, and manage data and leads in the CRM system, ensuring accuracy and confidentiality.
Job Responsibilities
Professional Competencies (Duties and Tasks)
- Contact Customers and Prospects:
- Validate and update company details: Company Name, Address, SSM Registration No, and TIN No.
- Validate and update contact details: Contact person name, phone number, and email address.
- Send PDPA (Personal Data Protection Act) confirmation to customers.
- Product and Service Offering:
- Introduce and offer our products and services to customers.
- Address any inquiries or concerns customers may have about our offerings.
- Data Management:
- Accurately update all validated and new information into the SCRM (Sales Customer Relationship Management) system.
- Ensure data integrity and confidentiality.
- Lead Management:
- Create leads in SCRM for marketing to qualify.
- Prior telemarketing experience is required (at least part-time during school or college)
- Strong verbal communication and interpersonal skills
- High attention to detail and accuracy in handling data
- Able to manage confidential information with professionalism
- Familiarity with CRM systems and basic computer applications
- Eagerness to learn and adapt in a dynamic work environment
- Experience in customer service is a PLUS.
- Upper Secondary School 3
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Associate Sales Manager
Jotun,
Shah Alam
18 hours ago
Summary:This role focuses on supporting the Sales Manager in promoting and selling marine coating solutions to shipowners, shipyards, and other stakeholders. You will play a key role in developing strong business relationships, tracking project lifecycles, and ensuring the successful application of Jotun products on vessels and marine structures.This role will be based in Shah Alam, Selangor and reporting to Sales...
Executive Sous Chef
Hilton,
Shah Alam
3 days ago
With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands...
Head of Finance- Malaysia & Singapore
Blackmores Group,
Shah Alam
5 days ago
Blackmores (www.blackmores.com.au) is Australia’s No.1 vitamin and dietary supplements brand with a legacy of over 90 years and is a publicly listed company employing 1250 people in 13 markets across Asia-Pacific. Headquartered in Australia, Blackmores has its international headquarter in Singapore, a health Innovation Centre in Shanghai, and a state-of-the-art manufacturing facility in Australia.As a purpose-led, performance-driven organisation, Blackmores Group...
