Telesales Executive

Role Summary

We are hiring a Telesales Executive to improve our sales process by attending to contacts’ inquiry promptly.

In This Role You Will

• Contacting potential or existing customers to inform them about a product or service using standard sales processes and techniques.
• Qualify the prospect and keep the prospect warm with the given materials.
• Set up meetings for the field sales team to attend.
• KPI based on the number of meetings set up for field sales teams.
• Ensure administration of the sales process are done throughout
• Work with the sales team to provide professional experience during all interactions with customers..
• Ensure all KPIs are attained in a timely manner.
• Comfortable making high volume of outbound calls daily.
• Manage high volume of customer contacts through phone and email each day – majority of communication is outbound
  
  

To be shortlisted for this position, you will need to have:

• Sales, business and Mass communication background or relevant.
• Strong communication skills in English. Mandarin is not necessary but is an added plus advantage
• Have 4 hours a day extra to connect with customers
• MNC Telesales or ISR are encouraged to apply
• Excellent organizational and client-service skills
• Positive attitude, hardworking, trustworthy, and matured, and able to maintain confidentiality at all times. Protect the company’s information and interest at all times.
• Comfortable in working with online business tools such as Google applications.
• Maintain the customer management system (CRM) to ensure all relevant data is captured.
  
  

What’s great about this opportunity?

• Working in an agile-driven environment with individuals from all walks of life
• Being a part of a #madetoimpact organization and knowing that every aspect of work you do helps to support the B40 communities across Malaysia.
  
  

Have what it takes to work with us?

If you would like to discuss a career opportunity beyond the role listed, please feel free to contact us for a friendly chat to explore other options that may be open to you. All inquiries will be dealt with in a strictly confidential manner.

Talent Acquisition Team

[email protected]

+60 18-227 4247

If you would like to discuss a career opportunity beyond the role listed, please feel free to contact us for a friendly chat to explore other options that may be open to you. All inquiries will be dealt with in a strictly confidential manner.