Telesales Representative

MR Technology Sdn Bhd


Date: 2 weeks ago
City: Petaling Jaya
Salary: MYR 2,500 - MYR 3,000 per month
Contract type: Full time
Job Responsibility

  • Sales Execution:
    • Conduct 50+ outbound calls daily to prospects using provided scripts/tools.
    • Handle tenancy-related inquiries, calls, and texts efficiently while ensuring adherence to SOPs
    • Close sales, upsell/cross-sell products, and meet monthly quotas.
    • Handle objections and tailor pitches to customer needs.
  • Desk Work & Administration:
    • Accurately log call outcomes, update leads, and manage pipelines in CRM (e.g., Google Sheet, ZOHO).
    • Generate reports on sales metrics, lead status, and conversion rates.
    • Process orders, prepare sales documents, and coordinate with support teams via email/chat.
  • Customer Management:
    • Follow up on leads via email/phone and nurture long-term relationships.
    • Resolve basic customer inquiries and escalate complex issues.
    • Deliver meaningful value by helping landlords and tenants navigate tenancy with ease.
  • Compliance & Organization:
    • Adhere to telemarketing regulations (e.g., DNC lists, GDPR).
    • Maintain organized digital records of sales activities.
Job Requirements

  • Fresh grads welcome, with preference for candidates with at least 1-2 years of experience in telemarketing or customer-facing roles.
  • Strong in Bahasa Melayu & English
  • Chinese language proficiencies are a bonus
  • Highly organized, detail-oriented, and eager to learn
  • 2+ years in telesales, inside sales, or telemarketing will be prioritized.
  • Proven desk work proficiency: Comfort with 8-hour desk shifts, multitasking between calls, data entry, and digital tools.
  • Tech Savviness:
    • CRM software (e.g., Zoho).
    • Microsoft Office/Google Workspace (Excel/Sheets for tracking).
  • Administrative Competence: Fast typing (45+ WPM), attention to detail, and experience with sales documentation.
  • Core Sales Traits: Persuasiveness, resilience to rejection, and goal-oriented mindset.
Soft Skills

  • Excellent phone/email etiquette.
  • Self-discipline to work independently at a desk.
  • Time management and prioritization.

Nice-to-Haves

  • Experience in [Your Industry, e.g., SaaS, B2B services].
  • Knowledge of email marketing tools (e.g., Mailchimp).

Job Benefits

  • Health insurance
  • Transport allowance
  • Meal provided (every Wednesday & Thursday)
  • Opportunities for promotion
  • Professional development

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