Warehouse Operations Manager

Do you thrive in fast-paced logistics environments and have a talent for optimizing warehouse operations? Our team is expanding, and we are seeking a driven and hands-on Warehouse Operations Manager to lead with excellence.

The Warehouse Operations Manager must be driven by service excellence, and a mindset to continuously develop all operations of the warehouse in line to BWS Global Standards, and Global Technological Innovation pertaining to Warehouse Management Systems (WMS), processes, standards, polices and deliverables.

The Warehouse Operations Manager is responsible for all aspects as it relates to warehouse, transportation operations and people management.

Key Responsibilities And Tasks

• Ensure all internal and external client’s cargo are processed safely and timely in the warehouse and laydown yard.
• Responsible to ensure all the company’s WMS, Portals, Share Points, etc. are updated timely and correctly.
• Develop and improve SOPs, process flows, RACI matrix, and any other documentation as requested by management.
• Maintain accurate inventory records through regular stock checks and audits for all cargo and materials for internal and external clients.
• Implement inventory control measures to minimize discrepancies and stockouts.
• Coordinate with purchasing and procurement teams to ensure adequate stock levels for the warehouse and clients occupying the warehouse.
• Manage and create work plan for the receiving, storage, preserve, and dispatch of goods to ensure timely and accurate processing.
• Develop a cross-docking and just-in-time plan for cargo transiting and entering the warehouse and laydown yard.
• Optimize warehouse & laydown yard layout and storage practices to maximize space utilization.
• Implement efficient workflows and procedures to improve productivity and reduce operational costs.
• Manage and enforce the safe use of all equipment and machinery to ensure cost and operational efficiency and optimization.
• Manage the transportation arm of the company, through efficient coordination of transportation equipment and usage.
• Ensure full trucks loads (FTL) initiatives are practice for cost and operational efficiency.
• Work cross-functionally with HSSEQ, Transport Provider and Internal Personnel to ensure route assessments, journey management plans, loading and lashing assessments, transport assessments, port and airport assessments are done for all Special, Projects and OOG cargo.
• Maintain a safe and healthy work environment by establishing and enforcing standards and procedures and by complying with legal regulations
• Ensure all documentation, emails, approvals, receipts, quotes, costing, job tickets, truck slips, etc. are stored in Share Point, Carlo, WMS and submit for billing within the monthly financial period.
• Manage the P&L for the warehouse.
• Work cross-functionally with P&C and management to recruit, train, and develop warehouse staff, including Warehouseman, Operations Administrator, Warehouse Attendant, Staging Area Coordinator, Administrative Assistant, Team Lead, Transport Coordinator and any other position as the need may arise.
• Provide leadership and guidance to ensure a safe and productive work environment and BWS work culture.
• Supervise daily warehouse activities, including quality assurance, inventory control, space management, logistics, floor productivity, shipping, and customer service
• Schedule and oversee warehouse team, and manage the flow and quality of work to maximize efficiency and minimize overtime
• Inspect equipment, tools, and machinery regularly, and oversee general maintenance when necessary
• Meet regularly with warehouse leads to analyze productivity and develop actionable plans for loss prevention
• Oversee and manage logistics for transporting products to customers and company facilities, communicating with drivers and air partners to ensure efficient delivery of packages
• Have open dialogues, conduct performance evaluations and provide feedback to team members.
• Enforce all Global, Local and HSSEQ safety regulations and protocols to prevent accidents and injuries.
• Conduct regular safety inspections, audits and checks to ensure compliance with OSHA and other regulatory standards.
• Work cross-functionally with local, regional and global HSSEQ partners to provide training on safe handling practices, emergency procedures and safety at the workplace.
• Collaborate with clients, logistics team and all stakeholders to fulfill orders and resolve any issues or complaints.
• Ensure timely and accurate shipment of goods to meet customer deadlines, expectations and KPIs.
• Mandatory submission of weekly and monthly reports to management team.
• Ensure all internal and external targets and KPIs are met.
• Identify opportunities for process optimization and efficiency improvements.
• Implement new technology solutions to streamline operations.
• Analyze performance metrics and KPIs to monitor progress and drive continuous improvement initiatives.
• Ensure that the warehouse operates at peak efficiency — with customer satisfaction the primary goal — by supervising, organizing, and training warehouse employees and establishing, monitoring, and managing operational goals
• Develop warehouse operations systems by determining product handling and storage requirements, equipment utilization, inventory, gate processes, and shipping methods
• Train and manage the warehouse team to solve day-to-day operational issues and reach short- and long-term performance goals
• Oversee daily operations while controlling and managing inventory and logistics
• Review and prepare workflows, staffing requirements, space allocations, equipment layouts, and action plans that meet company standards for productivity, quality, and customer service
  
  

Qualifications And Competencies

• Bachelor's degree or higher education in supply chain management, logistics, business administration, or a related field (preferred).
• Proven experience in warehouse management or a similar role, with a strong understanding of warehouse operations.
• Proficiency in inventory management software and warehouse management systems.
• Excellent leadership and communication skills, with the ability to motivate, lead and manage a diverse team.
• Strong problem-solving abilities and attention to detail.
• Knowledge of health and safety regulations and best practices.
• Forklift certification (preferred).
• Ability to work in a fast-paced environment and adapt to changing priorities.
• Willingness to work flexible hours, including evenings and weekends, as needed.
• Physical stamina to perform tasks such as lifting and moving heavy objects.
• Valid driver's license and clean driving record (if required for the role).
  
  

Goals

The Goals Of The Warehouse Operations Manager Are To

• Bundle all the necessary specialized resources for the industries serviced.
• Respond in a professional manner that is in line with BWS guidelines, business strategy, and interests.
• Ensure proper internal communication lines are clearly established.
• Assist in the integration of customers into the BWS organization.
• Act as a knowledge center.
• Give feedback.
  
  

Customer focus

• Have a strong customer focus.
• Being able to always put the customer in the center, have a natural ability to communicate with customers and knows how to take care of customers.
• Being able capable of finding solutions for the customers, so they are satisfied as well as Blue Water is earning money.
• Have an overview and know when you can and should change in the conditions in order to maintain/keep a good and loyal customer.
  
  

Communication

• Ensure your managers receive all relevant information – and that they pass it on to seniors and the board.
• Responsible for the information in the office and that all managers pass on the right information in the right time to the employees.
• Capable of adjusting your communication to the different types of personalities – towards customers, business connections, employees and colleagues.
• Always communicate with respect.
  
  

Innovation

• Constantly aware of and open for developing the business – this requires that you know what is going on in the industry.
• Can develop the position of the office and its professional profile in your area.
• Have focus on continuous improvements to improve better results.
• Being able to involve others and listen to their suggestions to develop the business and improving the working procedures.
  
  

Culture and strategy

• Implement Blue Water’s culture and strategy.
• Loyal to the culture and the strategy.
• Be a role model in the office and are a key fact to ensure that others follow the culture and the strategy.
• Active in strengthen the culture, the strategy, and the objective.
• Always follow the set goals and tactical plans from the board of directors.
• Always act safely to ensure your own welfare and that of your fellow employees on the basis of the defined health & safety targets.
• Focus on continuously reducing Blue Water's environmental impact on the basis of the defined environmental targets and working towards Blue Water’s Sustainability Development Goals.
  
  

Planning

• Demonstrate ability to effectively plan and coordinate office activities and initiatives to ensure smooth operations and drive positive outcomes.
• Must have complete overview of your activities. This means that you work with solutions that are in Blue Water’s common interest.
• Able to create a general view and structure in a busy working day, and you use motivating delegation of both assignments and responsibility.
• Able to create trust in your relationship with customers, business connections and colleagues.
• Able to work in Blue Water’s interest and what is best for the company as a whole.
• Help other managers if they do not obtain the set results.
• Make sure that all employees in the office use and are updated on Blue Water’s IT systems.
  
  

Economy & IT tools

• Must have knowledge of economic key figures and can work out budgets and continuously follow-up on the budget.
• Aware of the economy of the office, and you make the necessary adjustments if the figures do not live up to the budget.
• Communicate the key figures to the group of managers and agree on adjustments.
• Ensure the office work efficiently with the IT tools and the set procedures.
  
  

An exciting opportunity

We offer you an exciting opportunity to work in a team of motivated and qualified specialists, in a company with a high focus on employees and a unique culture.

• Competitive salary and performance-based incentives.
• Opportunities for career growth and professional development.
• A collaborative and innovative work environment.
  
  

What We Do – Together We Create Solutions

Blue Water Shipping is a global provider of all logistic services in modern supply chain management. Founded in Denmark in 1972, Blue Water is a global organization of professionals, skilled to offer complete and tailor-made solutions to any shipping requirement anywhere in the world. We offer clients the best service and highest quality in the industry.

The company is represented with more than 70 offices in 30 countries worldwide, combining strong global network with local expertise. Every day our 2500 employees and 6 distinct business units present a broad range of offers from standardized services delivered with optimal user and customer focus, to tailor made projects with co-created solutions for unique customer needs.

Ready to take the next step in your career? Apply now.

We thank all applicants for their interest; however, only shortlisted candidates will be contacted for an interview.