Business Operations Specialist

Job Description:

At Ferring Pharmaceuticals, we help people around the world build families and live better lives. We are entrepreneurial and innovative, with a global team focused on scientific advances in the areas of reproductive and women’s health, gastroenterology and urology. Ferring + You is all about working together and sharing ideas, so that we can bring science to life for patients around the world.

Our Technical Operations division develops, manufactures and supplies high-quality products so our patients can live better lives. Creating and delivering life-changing products means getting it right first time is a shared responsibility, so our global manufacturing teams work closely together to ensure quality, accuracy and safety at all times. That means a culture of empowerment, where speaking up is valued, and growth and development are constant.

Ferring+You

You will be responsible for supporting the smooth and efficient running of commercial, operational, and cross-functional activities. The role combines coordination, analysis, process improvement, and administrative support to help the company meet business goals while staying compliant with industry regulations.

Your day at Ferring

Business Operations

• Support daily business operations and coordinate activities across departments.
• Prepare sales reports, forecasts, and performance dashboards.
• Maintain customer and contract databases, pricing records, and sales documentation.
• Manage vendors and contracts for general administrative services, ensuring compliance with contractual terms and company policies.
• Raise Purchase Requisitions (PRs) and Purchase Orders (POs) for business related activities and verify invoices against approved contracts in the procurement system.
• Maintain, renew and monitor office licenses, equipment and facilities to ensure uninterrupted operations.
• Coordinate office events, including internal and external meetings, internal communications and guest visits.
• Provide comprehensive secretarial and administrative support to the General Manager.
• Identify process improvements to enhance operational efficiency and workflow.
  
  

Compliance and integrity

• Strict implementation and adherence to internal and statutory guidelines, instructions, processes and systems.
• Strict adherence to the local fiscal and related regulations of the respective country.
• Inform timely on potential issues, assess the risks and propose corrective measures.
  
  

Behind our innovation…There’s you

• Bachelor’s Degree in Business Administration, Marketing, or related field
• At least 5 years’ experience in relevant experience
• Strong organizational and multitasking abilities
• Analytical and reporting skills with attention to detail
• Good communication and stakeholders’ management skills, being able to work with both internal and external stakeholders
• Ability to work in a fast-paced and highly regulated environment
• Experience in business operations, or commercial administration support
• Understanding of pharmaceutical sales and marketing operations is an advantage
• Work independently with the ability to influence multiple stakeholders
• Demonstrated ability to identify and drive continuous improvement opportunities
• Professional business English (oral and written) as well as local language as required
  
  

Making a difference in the life of millions of people means we succeed by working together. Our diverse backgrounds, experiences, expertise, and perspectives enable us to find solutions to even the most challenging problems, and our success is tied to each team member’s contributions. Imagine the power of your career when it’s Ferring + You.

People come first at Ferring

• Get inspired from our commitment to advocate for everyone’s right to build a family, no matter who you are, where you live or who you love
• Our inclusive support package – “Building Families at Ferring” provides equal and accessible policies for all employees who wish to start their family journey, ensuring a global standard, irrespective of location and role
• Parental leave for both birthing and non-birthing parents
• Extended support on family building journey
  
  

Behind our purpose… There’s you

If our mission and your vision are aligned, please apply!

Location:Ferring Malaysia