Immigration Advisor Sarawak

What’s The Role

This position provides an opportunity to be directly involved in contributing to the business by ensuring that Shell remains compliant and continues to secure our individual licenses which is critical to operate in the respective state. You will be responsible for advising staff and the business/project teams on the East Malaysia Immigration requirements and processes including managing the work permit application process for Shell Malaysia.

The role provides expert advisory and operational support on East Malaysia (Sarawak) immigration matters, ensuring Shell’s continued regulatory compliance and uninterrupted business operations. The role manages end-to-end work permit and business travel processes for Shell Malaysia employees and contractors, advises business and project teams on immigration requirements, and partners closely with state immigration authorities, Government Relations, HR Operations, and external service providers. As part of the country Immigration Team (ITiC), the role drives efficient delivery, risk mitigation, and continuous improvement in immigration processes within the Upstream business.

What You’ll Be Doing

The role will be primarily based within and also to support the Upstream Business in Shell Malaysia and will be part of the Shell Immigration Team in the Country (ITiC). The Shell ITiC is a performance and delivery oriented team with a mindset to strive for continuous improvements. This is an opportunity to also work closely with the wider supporting team such the other Immigration Advisors in other locations and also to collaborate with the service providers (Vialto).

• Manage effectively immigration related matters for transfers and businesses travel in Sarawak - including the current/future restrictions and guidelines for entry into the respective state(s) or locations where Shell operates.
• Keep abreast on state immigration ruling and engage business stakeholders as relevant
• Manage external stakeholders such as the respective Immigration Offices in the state (close collaboration with GR), liaise with Vialto and HR Operations as needed
• Proactively manage an effective and timely immigration process for both new and renewal work permit applications to ensure employees are able to work continuously without any disruption to operations. This includes both for local staff applications and overseeing/supporting expats applications - through close partnership with Vialto.
• Partner with the respective project teams in the business to also ensure support in obtaining contractor's license to operate and provide services to Shell.
  
  

What You Bring

• At least 3-4 years of relevant working experience
• Knowledge of Immigration requirements and processes in Sarawak
• Ability to build strong and effective working relationships with state regulators and internal stakeholders, especially with staff and line managers.
• Ability to communicate effectively and timely with stakeholders in managing expectations around challenges if any.
• High level of attention to details in ensuring the completeness and accuracy of applications, with a high level of compliance around protecting sensitive & confidential data.
• Creativity and resourcefulness in looking for solutions to resolve challenges or issues arising with regard to new restrictions or changes in policies/processes.
• Capability and interest to continuously improve processes in order to gain higher efficiency in terms of time to approval, cost and others.
  
  

Flexible Working Arrangement

Flexible working arrangements are supported where feasible, and are subject to applicable local policies, regulations and legislative frameworks. If appropriate, please make clear in your application the type of flexible working arrangements you would like to be considered.

What We Offer

You bring your skills and experience to Shell and in return you work with talented, committed people on one of the most important challenges facing our planet. You’ll have the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another. You’ll be able to balance your priorities as you become the best version of yourself.

• Progress as a person as we work on the energy transition together.
• Continuously grow the transferable skills you need to get ahead.
• Work at the forefront of technology, trends, and practices.
• Collaborate with experienced colleagues with unique expertise.
• Achieve your balance in a values-led culture that encourages you to be the best version of yourself.
• Benefit from flexible working hours, and the possibility of remote/mobile working.
• Perform at your best with a competitive starting salary and annual performance related salary increase – our pay and benefits packages are considered to be among the best in the world.
• Take advantage of paid parental leave, including for non-birthing parents.
• Join an organisation working to become one of the most diverse and inclusive in the world. We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply.
• Grow as you progress through diverse career opportunities in national and
• international teams.
• Gain access to a wide range of training and development programmes.
  
  

We'd like you to know that Shell has a bold goal: to become one of the world’s most diverse and inclusive companies. You can get to know more about how we're working towards that goal, click here.

Shell in Malaysia

Shell has been a partner in fueling Malaysia’s progress for over 130 years. Our journey with the nation is intertwined – in as much as Shell has played a role in growing the country’s energy sector, Malaysia has also played a significant role in the company’s progress.

Our business has diversified from a modest kerosene venture to a group of companies engaged in every aspect of the modern oil and gas business.

Today, Shell maintains a strong multi-faceted presence in the country through our longer-term investments, innovation-sharing, and impact to local communities.

We helped pioneer Malaysia’s oil and gas industry and fueled its growth. We discovered Malaysia’s first oil onshore, then took the industry offshore, and most recently into the technically-challenging depths of Deepwater.

Shell’s strong retail network fuels the journeys of millions of Malaysian motorists every day. In fact, Shell is even able to offer one of the most differentiated fuel and lubricant products, some of which were pioneered right here in the country.

We fueled the ambitions of Malaysians: whether the generations of retail business partners; thousands of Shell scholars over the years; young entrepreneurs from our LiveWire programme; or Shell staff and alumni who are Malaysian luminaries today.

Shell continues to be one of the top employers in Malaysia with thousands employed in our upstream, midstream and downstream businesses, as well as in our service and support functions.