Manager WS Sales Governance

Requisition Number: 54770 Job Location: Petaling Jaya, MYS Global Grade: Band 7 Work Type: Office Working Employment Type: Permanent Posting Start Date: 26/05/2026 Posting End Date: 12/06/2026 :

Key Responsibilities

Processes

Wealth Solutions Processes

• Support the designing, reviewing and continuous enhancement of Wealth Solutions sales process to ensure efficiency, scalability while maintaining strong control frameworks.
• Establish standardised processes and documentations across all wealth products and channels
• Leverage best practices from other countries to simplify processes and ensure flawless execution and compliance.

Risk Management

• Support business and work together with Business Risk Manager on internal incident/ breach report, Op loss, risk incident report by engaging appropriate stakeholders to ensure timely remedial actions; escalate key risk situations that pose significant risk
• Support the roll out of processes and controls for WM emerging risks
• Conduct risk - provide input / guidance into conduct plan & implement on behalf of business, preparation of conduct townhall content to ensure business units are aware of the Group Standards/requirement

Key Responsibilities

Governance

• Support establishment and maintenance sales processes and policies for wealth solutions sales activities
• Support WS governance forums which includes Product Governance and Risk forums for required escalations
• Provide oversight on adherence to approved processes and frameworks

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Responsibilities

Key stakeholders

• Collaborate with Sales Distribution, Product, WS Operations, CFCC, Legal and Technology team to ensure seamless implementation of processes and controls.
• Influence and drive adoption of best practices across Wealth Solutions

Skills and Experience

• Process knowledge on Wealth product and transaction
• Process knowledge in banking system

Qualifications

• Education - Degree holder, Preferably 6- 8 years of Banking experience in Wealth Management product and processes.
• Languages - English, Bahasa Melayu, Chinese

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.