Product Enablement Specialist

Why Coda Coda is a global growth engine for commerce, connecting people, digital products, and payments through trusted monetization and distribution solutions

With 600+ people from 57 nationalities across 23 locations, we’re a truly global team headquartered in Singapore, with offices in Amsterdam, Dubai, Bristol, Shanghai, Eindhoven, and across Southeast Asia.

We power global commerce through a dual model. Our B2B solutions, Codapay, Coda Webstore, Coda Links, Coda Distribution, and Giftcloud, enable publishers and brands to monetize and distribute digital content globally. On the consumer side, we operate a portfolio of trusted storefronts including Codashop, Recharge.com, Startselect.com, and mobiletopup.co.uk, that give customers secure and easy access to game top-ups, digital credits, vouchers, gift cards and prepaid products in over 70 markets.

Our culture is built on respect, ownership, and collaboration. We move fast, support each other, and celebrate wins together.

If you’re looking to grow your career and make a real impact in a global team, Coda is the place for you.

What you'll do

• Communicate and collaborate effectively with internal and external stakeholders, ensuring clear and concise information exchange.

• Provide high-quality and responsive support to internal teams and external partners. This includes coordinating issue resolution and managing daily operational requests for Codashop/Coda Webstore, such as new product launches, product detail maintenance, and promotional activities.

• Partner closely with internal stakeholders (Product, Engineering, Marketing, Commercial, Pricing, and Support teams) to ensure requests are processed accurately and delivered on time.

• Support external publishers with their daily operational requests.

• Prepare comprehensive reports and analyses to inform team strategies and decisions.

• Create and maintain up-to-date documentation and processes to ensure operational efficiency and knowledge sharing.

• Contribute to the team's success by performing other duties as assigned.

What you'll bring

• At least 2 year of experience in e-commerce operations or a related field.

• Strong written and verbal English communication skills for daily collaboration with internal and external stakeholders.

• Hands-on experience with Content Management Systems (CMS) is a significant plus.

• Basic understanding of HTML and scripting concepts (e.g., JavaScript or similar), including the ability to read code syntax, understand JSON data structures, interpret API payloads, and follow system workflows and logical processes.

• Computer literate with foundational familiarity in programming or markup language syntax.

• Highly organized and proactive, with the ability to manage multiple projects and tasks simultaneously.

• Strong problem-solving skills and attention to detail.

• A strong project management orientation, including the ability to proactively identify and address potential issues before they escalate, and effectively facilitate discussions with relevant stakeholders to find solutions.

• Willingness to work in shifts.

We are proud to be an equal opportunity employer, embracing the unique qualities of every individual, regardless of gender, race, age, religion, disability, or other local protected classes. Our goal is to foster an inclusive environment where everyone feels welcome and valued Due to the large number of exceptional applications we receive, we can only reach out to shortlisted candidates. If you don't hear from us, rest assured there may be another opportunity at Coda that aligns better with your unique abilities. Remember to check our Careers Page for more exciting job openings!

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.