Assistant Key Account Manager/ Key Account Manager

Kenvue is currently recruiting for a:

What we do

At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands - including NEUTROGENA, AVEENO, TYLENOL, LISTERINE, JOHNSON’S and BAND-AID that you already know and love. Science is our passion; care is our talent.

Who We Are

Our global team is ~ 22,000 brilliant people with a workplace culture where every voice matters, and every contribution is appreciated. We are passionate about insights, innovation and committed to delivering the best products to our customers. With expertise and empathy, being a Kenvuer means having the power to impact millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage – and have brilliant opportunities waiting for you! Join us in shaping our future–and yours.

Role reports to:

Location:

Work Location:

What you will do

This position reports into the Head of Channel and is based in Malaysia.

Who We Are

At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands - including NEUTROGENA, AVEENO, TYLENOL, LISTERINE, JOHNSON’S and BAND-AID that you already know and love. Science is our passion; care is our talent. Our global team is made up with 22,000 diverse and brilliant people, passionate about insights, innovation and committed to deliver the best products to our customers. With expertise and empathy, being a Kenvuer means to have the power to impact life of millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage – and have brilliant opportunities waiting for you! Join us in shaping our future–and yours.

What You Will Do

As a Key Account Manager, you are responsible for building and expanding long-term partnership with key customers by continuously proposing solutions and plans that meet their objectives. To do so, you’ll develop a keen understanding of our product categories and markets. In this dynamic position, you'll be at the forefront of crafting and realising joint business plans, balancing customer success with our own growth. Your dedication to enriching customer journey and driving sales will see you thriving in a culture committed to commercial excellence and innovation

Key Responsibilities

• Develops, implements, and monitors business plans towards the achievement of targets in the assigned key account.

• Responsible for the achievement of sales KPIs of the assigned key account.

• Contributes to the growth and operating results of the company by developing Kenvue’s business in these direct accounts.

• Manages Trade Promotional budget and the allocated Trade Fund to generate the desired profitable sales mix and develop plans to address variation versus Budgets and provide demand forecast.

• Initiate, develop, implement and evaluate promotion strategies and activities with assigned customers according to annual sales, marketing and category plans.

• Responsible on business building activities to customers to ensure sales targets are achieved within budget spend rate.

• Implement Customer’s Trading Terms, Business Plans, Financial Viability Analysis recommendation and trade pricing strategy.

• Establish strategic, cross-functional relationships and regular dialogue with key stakeholders.

• Have a deep understanding of healthcare professional needs and tailoring/sharing expert product advice.

• Incorporating use of educational programs, detailing/promotional activities to expand product reach to healthcare professionals and advance sales for specific therapeutic areas.

• Service & maintain existing business (contracts, quotations, tenders, relationship management), coordinate sales and marketing initiatives.

• Development of professional relationships with KOLs

What We Are Looking For

Required Qualifications

• Bachelor’s degree or equivalent in Business Administration or a related field or a related field.

• At least 4-6 years’ in managing national account sales within FMCG or OTC related markets.

• Strong commercial insight, and astute P&L management with the capability to develop and execute strategic sales plans.

• Additional functional experience, preferably in Marketing, Trade Marketing and/or Retail is an advantage

• Proven track record in Sales Management with major retailers

• Results oriented, entrepreneurial and self-motivating.

• Tenacious and resilient, driven to achieve even when faced with obstacles

• Strong communication skills, both written and oral (in English) with at least one other language preferred

• Analytical skills with ability to develop strategies, tactics and measurable implementation.

• A diverse range of influencing styles and techniques at your disposal, with evidence of their effective application in past roles.

• Curious mindset and desire to grow in the role

Who Are You?

• Known for your strategic insight and a practical approach to problem-solving, you're ready to turn challenges into opportunities

• Have genuine passion for customer service, with the ability to build trusting, collaborative, and mutually beneficial relationships

• Exceptional communication skills, with a consultative approach to influencing others using compelling facts and data.

• Proven ability to develop and execute strategic sales and business plans.

• Good business acumen, creative thinking, and problem-solving abilities.

• Independent, high integrity, self-motivated, adaptable, and results oriented.

• Ability to work under pressure, meet deadlines, and maintain a positive outlook.

• A dynamic and proactive team player.

Kenvue is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

If you are an individual with a disability, please check our Disability Assistance page for information on how to request an accommodation.