Assistant, Middle Mile (Freight Coordinator, Longhaul)
Ninja Van
Date: 3 weeks ago
City: Shah Alam
Contract type: Full time

Job Responsibilities
- Assist FC liase with logistics service providers and customers to ensure on-time deliveries
- Maintain monitoring and recording the data for all trips including the standby, departure and arrival times
- Help control on biling matters with logistics service providers to reduce the delay of payment processing to logistics service providers.
- Ensure all trips are recorded including the return D.O and the invoices
- Ensure all trips use the MMDA (in-hours and vendor trips)
- Collaboration with other departments for the day to day operations
- Manage schedule for the LGH in house driver
- Assist and monitor logistics service provides'performance3 to ensure timely delivery of shipments
- Participate in vendor performance reviews to ensure vendor adherence to committed lead time.
- Support insurance claims which arise form logistics service providers or internal trucking to ensure maximum recovery on losses.
- Work jointly with logistics service providers as well as the management team on transport plan deployment to minimize transition difficulties during implementation.
- Communicate with vendors for schedule and driver arrangements
- Liase with internal and external customers on transportation matters to ensure smooth operations
- Improve service level by identifying optimization of processes and procedures.
- Receive weekly/monthly manual invoices from logistics service providers.
- Manual freight audit
- Submit payment approval
- Diploma/ Degree or equivalent.
- Minimum 2-3 years of professional experience in the transport/freight forwarding/logistics field related to freight forwarding and logistics.
- Logistics/third party logistics (3PL) industry know-how and background, conversant with commercial processes and operational viabilities.
- Superior communication and interpersonal skills are necessary; strong team player.
- An independent performer, he/she must be motivated and resilient, with an ability to deal with difficult customers and deliver even under pressure.
- Strong analytical skills to interpret and examine regulations required.
- Fluency in English in required.
- Highly proficient in MS Office or Google Docs platforms
- Willing to work on NIGHT SHIFT
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