Automotive Service Advisor - Based in Shah Alam ( MJN Automart Sdn Bhd. )
Menang Nusantara Sdn Bhd
Date: 4 hours ago
City: Shah Alam
Contract type: Full time
Responsibilities & Requirements
- Print detailed Service Order (SO) using standard Task List.
- To obtain signature from customer for the approval of all jobs to be done.
- Prepare cash repair estimate/quotation for accident damage.
- Advise customers concerning vehicle maintenance, accessories, and technical problems upon delivery of car.
- Explain warranty and goodwill policy to customer.
- Follow up progress of repairs in conjunction with workshop controller and if repairs require additional time and/or costing, the SA should advise the customer.
- Obtain customer's approval for repairs beyond the agreed estimate
- Inspect work and if necessary, arrange a road test with Technical Advisor after completion of work.
- Return vehicle to customer and if possible, handle all complaints if customer is not satisfied with job done.
- To brief superior on difficult complaints that can't be handled by you before bringing the customers to your superior's attention.
- To handle telephone enquiries and call customer after 3 days from the date of repair.
- To promote workshop products i.e. parts and accessories. To obtain and update customer and vehicle particulars in the SAP.
- To generate warranty, claim via SAP (B001).
- To generate invoice via SAP.
- Any other duties assigned by the Service Manager.
- Prepare to work extra time, with responsible notice as requested by the mgmt.
- Other duties as specified by the Branch Head/ Executive/ Tech. Advisor
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Credit Control Specialist
PPG,
Shah Alam
7 hours ago
You will engage and support business units to understand the business scenario to support sales activities and manage risk of the company. You will be reporting directly to Credit Control Manager.Key Responsibilities Demonstrate knowledge on credit and collection functions with clear communication with all levels. Play key roles to support the success of key projects related to the function Contribute...
Corporate Sales Executive (HIGH Basic +Commission) / 企業銷售主管（高底薪+佣金）
PAL LINE LOGISTICS GROUP,
Shah Alam
6 days ago
我們正在尋找一位積極進取、值得信賴的企業銷售主管，以推動貨運代理和物流行業的業務成長。該職位非常適合熱衷於建立穩固的客戶關係、組織能力強、能夠在多語言環境中有效溝通的人士。您將在發現新業務機會、維護和拓展客戶帳戶、準備報價以及與內部團隊協調以確保整個物流流程服務順暢方面發揮關鍵作用。職位描述：透過主動打電話和業務開發活動安排約會。開發新客戶帳戶，與現有客戶保持良好關係，並策略性地管理任何遺失的帳戶。召開客戶會議來介紹和推廣公司服務。展現有效的談判技巧來贏得銷售機會。確保與客戶進行徹底的跟進，直到預訂確認並提供專業的售後服務。準確更新並維護公司資料庫中的客戶資訊。回應銷售詢問並準備及時、有競爭力的報價。在客戶處進行專業的銷售簡報。遵守公司政策，包括打卡/下班要求。職位要求：最低‘O’級資格；鼓勵沒有工作經驗的候選人申請。需要熟練普通話才能與講普通話的客戶進行有效聯絡。具有較強的人際溝通和溝通能力，並具有積極、專業和自我激勵的態度。個性活潑、愉快、外向，能夠與客戶建立牢固的關係。能夠在壓力下有效地工作並按時完成任務。能夠在團隊環境中獨立工作和協作工作。優秀的口頭和書面溝通能力。熟練使用 Microsoft Office 應用程式。在快節奏的環境中具有較高的抗壓性和適應能力。願意臨時出國出差。Interested candidates please submit your application through Jobstore
Sales Engineer - Chiller Plantroom Upgrade & Retrofit
Trane Technologies,
Shah Alam
1 week ago
Description - ExternalAt Trane TechnologiesTM and through our businesses including Trane and Thermo King, we create innovative climate solutions for buildings, homes, and transportation that challenge what’s possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our...
