Barista Leader

Sampan Jaya Sdn Bhd


Date: 2 weeks ago
City: Kuching
Contract type: Full time

Job Description:
We are seeking a passionate and experienced Lead Barista to join our team. In this role, you will oversee the daily operations of our coffee shop, ensuring exceptional service and high-quality beverages. You will be responsible for training and mentoring staff, maintaining a positive work environment, and delivering an outstanding customer experience.

Responsibilities:
-Supervise barista staff and manage daily operations of the coffee shop
-Train and mentor new baristas on coffee preparation, customer service, and shop policies
-Monitor inventory levels and assist with ordering supplies and equipment
-Maintain cleanliness and organization of the workspace and equipment
-Ensure all beverages are prepared to the highest quality standards
-Foster a welcoming and friendly atmosphere for customers and staff
-Handle customer inquiries, feedback, and complaints in a professional manner
-Stay updated on coffee trends and participate in menu development
-Assist in creating staff schedules and managing shifts
-Ensure compliance with health and safety regulations

Responsibilities:
-Supervise barista staff and manage daily operations of the coffee shop
-Train and mentor new baristas on coffee preparation, customer service, and shop policies
-Monitor inventory levels and assist with ordering supplies and equipment
-Maintain cleanliness and organization of the workspace and equipment
-Ensure all beverages are prepared to the highest quality standards
-Foster a welcoming and friendly atmosphere for customers and staff
-Handle customer inquiries, feedback, and complaints in a professional manner
-Stay updated on coffee trends and participate in menu development
-Assist in creating staff schedules and managing shifts
-Ensure compliance with health and safety regulations

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