Branch Manager

Description

Ria Money Transfer, a business segment of Euronet Worldwide, Inc. (NASDAQ: EEFT), delivers innovative financial services including fast, secure, and affordable global money transfers to millions of customers along with currency exchange, mobile top-up, bill payment and check cashing services, offering a reliable omnichannel experience. With over 600,000 locations in nearly 200 countries and territories, our purpose remains to open ways for a better everyday life.

We believe we can create a world in which people are empowered to build the life they dream of, no matter who they are or where they are. One customer, one family, one community at a time.

About This Role

The Branch In-Charge is responsible for achieving sales forecasts, monitoring daily performance, attracting customers, managing store profitability, ensuring accurate cash handling, and complying with regulatory requirements, including AMLA and Bank Negara Malaysia guidelines

Roles & Responsibilities

• To build the store forecast for a calendar month/year and/or to achieve the forecast built by the head office sales and marketing team.
• To monitor the daily forecast and to mobilize the store team to achieve the sales forecast.
• To carry out continuous monitoring of your main competitors in the area, giving complete and reliable information to the head office team on exchange rates, service charges, offers, products, etc.
• Be proactive, focusing on attracting customers and ensuring to instill the attitude into the team members of the store you oversee.
• To work with the store team to improve the store’s P & L.
• Ensure all cash movements are properly always recorded and balanced and at the end of the day before closing.
• Be responsible in ensuring the Store activities under the Store in- charge follows Anti-Money Laundering & Anti- Terrorism Financing Act 2001, and under Section 3, Bank Negara Malaysia Guidelines.
  
  

Position Requirements

• Minimum diploma/degree in Business, Finance, Retail or a related field.
• Proven experience in retail, sales, or store management.
• Strong leadership, analytical, and problem-solving skills.
• Knowledge of financial transactions, AMLA regulations, and compliance procedures.
• Ability to drive sales performance and customer engagement.
• Proficiency in Microsoft Office and store management systems
  
  

Perks & Benefits

• Annual Medical and Dental allowances
• General Hospitalization and Surgical Insurance
• Employee Stock Purchase Plan (ESPP)
• Annual Leave / Sick Leave
• Growth Opportunities
• Corporate gatherings, team bonding events, and much more!