Business Analyst

GlobeOSS


Date: 1 week ago
City: Shah Alam
Contract type: Full time
Full-Time (Permanent)

Location: Shah Alam

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Job Responsibilities

  • Understand business needs and requirements, be curious and ask the important questions.
  • Preparing Business Requirement proposal.
  • Enable effective and strategic decision-making by analysing data from multiple sources and provide any possible use cases or report for customer
  • Develop presentations that vividly and clearly communicate your analytical results and actionable insights for a diverse range of audiences.
  • Incident Reporting
    • When the technical issues are complicated which needs an immediate response or troubleshooting, NOC engineers must escalate the matter to management as per their SOP (Standard Operation Procedure).
    • If need be, they can include Tier 2/SME, 3rd party or vendors for a faster resolution. They maintain the appropriate communication channels within intra teams or outside so that all stakeholders are kept informed ahead in time bound manner.
Requirements

  • Minimum of a Bachelor’s degree, preferably in Mathematics, Statistics, Computer Science or related fields. Masters is an advantage.
  • Professional certifications for any business intelligence solution would be an additional advantage.
  • Proven working experience in data analysis. Preferably at least 2 years of experience working in:
  • Business users to gather requirements and design solutions; and/or
  • Data analysis, excel and PowerPoint; and/or
  • Cloud technology involvement
  • Writing SQL query and building reports and dashboards with any business intelligence tool such as Tableau, QlikView/Qlik Sense, Power BI or equivalent

Essential Skills

  • Able to engage with various users to translate business requirements into data requirements.
  • Good understanding of cloud technology
  • Good understanding of dimensional modelling and data warehouse concepts
  • Strong mathematical skills to help collect, measure, organize and analyze data
  • Solid problem-solving skills and creative thinking to identify new solutions.
  • Adept at queries, writing reports, and making presentations

Personal Attributes

  • Natural curiosity with a goal / data-driven approach and focus.
  • Great communicator, insightful, assertive, and independent with a proactive character.
  • Able to work independently to multi-task, balance priorities and manage deadlines.
  • Comfortable on both business and technical fronts to engage with diverse teams.
  • Accuracy and attention to detail
  • Go getter with a ‘do-what-it –takes-to-get-it-done’ attitude
  • Aptitude for learning new technology and takes pride in his/her own work.
  • Exemplify superior time management skills and capable of working productively with minimal supervision.

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