Cluster Head Nurse (Community Healthcare)

• Great Career Exposure and Opportunity
• Good Remuneration Package
• Convenient Working Location

As a Cluster Head Nurse (Community Healthcare), you will be responsible for the following duties:

Strategic Planning and Implementation:

• Conduct a comprehensive assessment of existing services to identify strengths, weaknesses, and areas for improvement.
• Develop a strategic plan outlining goals, objectives, and key performance indicators (KPIs) for service delivery.
• Create a detailed action plan with timelines, responsibilities, and resources needed for each initiative.
• Communicate the strategic plan to all stakeholders and ensure alignment across the organization.

Leadership and Staff Support:

• Foster a positive and inclusive work environment by encouraging open communication and collaboration.
• Provide mentorship and professional development opportunities to empower staff and enhance their skills.
• Regularly meet with department staff to address challenges, provide guidance, and celebrate successes.
• Implement a feedback mechanism to continuously improve leadership effectiveness.

Operational and Financial Performance:

• Establish a dashboard to track operational and financial KPIs across the clinic network.
• Conduct regular reviews of performance metrics and implement corrective actions as needed.
• Analyze financial reports to identify cost-saving opportunities while maintaining quality care.
• Develop initiatives to enhance patient throughput and optimize resource utilization.

Risk Management and Continuous Improvement:

• Conduct regular risk assessments to identify potential operational and financial risks.
• Develop risk mitigation strategies to minimize exposure and ensure business continuity.
• Encourage staff to participate in quality improvement initiatives and provide a platform for sharing ideas.
• Implement changes based on feedback and data analysis to enhance operational efficiency.

Marketing and Communication:

• Oversee the development of all patient-facing communications to ensure clarity and consistency.
• Collaborate with marketing teams to promote services effectively and engage patients.
• Ensure that all marketing materials comply with relevant government and legal requirements.
• Regularly review policies and procedures to align with regulatory changes.

Clinical Performance and Training:

• Define and monitor clinical KPIs to ensure high standards of patient care.
• Facilitate training for staff on best practices and compliance with clinical protocols.
• Organize Basic Life Support (BCLS) and Automated External Defibrillator (AED) training for clinical staff.
• Ensure all staff are updated on emergency protocols and response procedures.

Conflict Management and Compliance:

• Develop strong relationships with Medical Directors to manage expectations and resolve conflicts.
• Schedule regular check-ins to discuss operational concerns and align on strategic goals.
• Maintain a tracking system for nephrologist licensing and ensure timely updates to practicing licenses.

Budgeting and Financial Planning:

• Participate in the annual budgeting process by providing data-driven insights and forecasts.
• Collaborate with finance teams to ensure budgets align with strategic objectives and operational needs.

REQUIREMENTS:

• Min. Diploma in Nursing.
• Must have valid full registration with Malaysia Nursing Board.
• Posses with post basic will be an advantages.
• Possess total of 5 years of work experience with at least 2 years of supervisory experience.

To apply, simply click on the ‘’apply’’ button in the job advertisement or alternatively, you can send in your resume via email:
Email Address: [email protected]

We regret to inform you that only shortlisted candidates will be notified.

ALLIED SEARCH PTE. LTD.

EA LICENSE : 19C9777