Customer Care Executive
Revenue Group Bhd
Date: 1 day ago
City: Petaling Jaya
Contract type: Full time
Job Responsibility
- Handle inbound/outbound enquiries from various channels (phone calls, email, Whats-App and Facebook);
- Always work closely with team members and leaders to achieve quality results and productivity.
- To channel and escalate any unresolved issues/complaints to other stakeholders or next level within the agreed procedure.
- Support ad-hoc tasks and projects from time to time which assigned by the Team Lead
- Education Experience: SPM Certificate holder with working experience OR Diploma holder with no work experience is required;
- Experience in customer service/sales support/call center would be beneficial;
- Proficiency in English and Bahasa Malaysia both verbal and written.
- Fluent in written and spoken Mandarin to converse with Mandarin-speaking customers also preferred;
- Proficient in Google Suite / MS Office;
- Pleasant attitude who takes ownership in answering enquiries and helping customers get the smooth and optimal viewing experience
- Fresh graduates are encouraged to apply.
- Attendance Allowance
- Free Parking
- Dental & Medical Allowances
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Junior Graphic Designer (Motion Graphic/Animation)
Hyppies,
Petaling Jaya
6 hours ago
Unleash Your Design Superpowers: Graphic Designer Wanted for FinTech Innovator! Are you a visual storyteller with a passion for simplifying complex ideas? Do you thrive in a fast-paced environment where your creativity directly impacts business growth? A fast-growing Fintech company is seeking a talented and dynamic Graphic Designer to join our vibrant marketing and communications team.What You'll Be Doing: Designing...
Assistant Brand Manager, Adult & Feminine Care
Kimberly-Clark,
Petaling Jaya
9 hours ago
Job DescriptionYour Job You’re not the person who will settle for just any role. Neither are we. Because we’re out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference. Here, you’ll bring your professional expertise, talent, and drive to building and managing our portfolio of...
ADMIN OFFICER - FINANCE & ADMIN DEPARTMENT
Global Environment Centre,
Petaling Jaya
16 hours ago
Duty Station: Petaling JayaResponsibility Of PositionReception and front desk duties – answer phone calls, support visitors and to organize meeting arrangements as and when required.Managing incoming and outgoing letters/faxes/emails/courier/shipment as and when requiredOrder and oversee office supplies such as stationeries and pantry replenishment, office equipment Other general administrative duties such as filing, photocopying, binding as and when required.Maintaining good filing...
