Customer Care Executive
Revenue Group Bhd
Date: 3 weeks ago
City: Petaling Jaya
Contract type: Full time
Job Responsibility
- Handle inbound/outbound enquiries from various channels (phone calls, email, Whats-App and Facebook);
- Always work closely with team members and leaders to achieve quality results and productivity.
- To channel and escalate any unresolved issues/complaints to other stakeholders or next level within the agreed procedure.
- Support ad-hoc tasks and projects from time to time which assigned by the Team Lead
- Education Experience: SPM Certificate holder with working experience OR Diploma holder with no work experience is required;
- Experience in customer service/sales support/call center would be beneficial;
- Proficiency in English and Bahasa Malaysia both verbal and written.
- Fluent in written and spoken Mandarin to converse with Mandarin-speaking customers also preferred;
- Proficient in Google Suite / MS Office;
- Pleasant attitude who takes ownership in answering enquiries and helping customers get the smooth and optimal viewing experience
- Fresh graduates are encouraged to apply.
- Attendance Allowance
- Free Parking
- Dental & Medical Allowances
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
An'yst, Credit Initiation
Standard Chartered,
Petaling Jaya
19 hours ago
Job SummaryExecute the OPS CPBB - Risk Operations strategic direction and manage country Credit Initiation activities and processes effectively and efficientlyWork with CPBB CCO and CCH and other stakeholders in-country for smooth functioning of Credit Initiation processes and activitiesTo ensure quality of credit underwriting in Banking Business Instalment Loans (BIL, including Government Instalment [GIL] and Commercial Mortgage (CM) is maintained...
HR Operational Specialist (Payroll & Employee Engagement)
Hyppies,
Petaling Jaya
20 hours ago
We are looking for a detail-oriented and people-focused HR Operations Specialist to join a global leader in dental innovation, with a key focus on payroll administration and employee engagement initiatives. This role is ideal for someone who enjoys ensuring smooth HR processes while also contributing to a positive workplace culture. Key Responsibilities Payroll Administration: Assist in end-to-end monthly payroll processing in...
Supply Demand Planner Specialist
Abbott,
Petaling Jaya
21 hours ago
Demand Planning & ForecastingLead monthly S&OP review meetings and challenge the assumptions and numbers provided in the analysis in order to solicit functional knowledge to improve forecast accuracySubmit periodic Net Requirement Forecast through SAP, based on cross-functional discussions, analyses on sales forecast, new product launches, phase-In/out schedule, etc.Work closing with sales and marketing teams, regulatory, global planning, finance and local...
