Customer Service

• Handle incoming and outgoing call and walk in customers professionally.
• To schedule therapist massage sequence and therapist working schedule.
• Arrange customers booking.
• To promote massage packages and products to customers in order to generate sales and achieve the sales target.
• Handle customer complaint with care and professional manner.
• To maintain cleanliness of front desk counter and outlets.
• Handle outlet’s administration tasks.
• Handle cash, sales transactions and ensure accurate daily sales record.
• Responsible for stocks inventory and accurate stocks record.
• Undertake any other duties as may be required from time to time.

JOB REQUIREMENTS :

• Minimum SPM qualification.
• Minimum 18 years old.
• Able to work 5 days a week including weekends and public holidays (weekdays off).
• Able to work on shift basis.
• Work experience as Front Desk, Receptionist, Beautician or similar role is an added advantage.
• Intermediate computer literate.
• Strong interpersonal and communication skills in English and Malay.
• Professional and pleasant personality.
• Good customer service attitude.
• Good schedule management.
• Good organization and time management.

BENEFITS:

• Competitive salary package.
• Attractive incentive scheme.
• Quarterly performance reward.
• Yearly salary increment.
• Overtime and public holiday pay.
• On the job training.
• Annual leave, public holiday and medical entitlement.
• Career growth and other employee benefits.