Customer Service Executive
JAC Recruitment
Date: 3 days ago
City: Shah Alam
Contract type: Full time
JOB RESPONSIBILITIES:
- Engage with customers to provide detailed information about products or services.
- Address and resolve product or service issues by understanding and meeting customers' needs.
- Collaborate with other departments or team members to ensure customer satisfaction.
- Handle the processing of quotations, purchase orders, and sales orders.
- Monitor customer forecasts, stock levels, and inventory movements.
- Participate in company activities such as 5S, safety, environmental and energy initiatives, budget planning, and ISO documentation as assigned.
- Hold a Diploma or Degree or an equivalent qualification.
- Have 2 to 3 years of relevant experience in the manufacturing industry.
- Experience in managing overseas customers
- Possess strong written and spoken communication skills in English and Malay.
- Mandarin language skills are an added advantage for communicating with Mandarin-speaking customers.
- Hybrid working arrangement
- Leading global company
- Attractive multiple allowance and subsidy
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