Customer Service Executive 客服人员
Startek Malaysia
Date: 1 day ago
City: Petaling Jaya
Salary:
MYR 3,000
-
MYR 4,200
per month
Contract type: Full time

Job Responsibility
- Handle customer inquiries and complaints via phone, email, and chat in a professional and timely manner.
- Provide accurate information about products and services.
- Process orders, applications, and forms.
- Maintain and update customer records in the database.
- Follow up on customer interactions to ensure satisfaction.
- Collaborate with other departments to resolve complex issues.
- Work in rotational shifts to ensure 24/7 customer support coverage.
- Handle customer inquiries and complaints via phone, email, and chat in a professional and timely manner.
- Provide accurate information about products and services.
- Process orders, applications, and forms.
- Maintain and update customer records in the database.
- Follow up on customer interactions to ensure satisfaction.
- Collaborate with other departments to resolve complex issues.
- Work in rotational shifts to ensure 24/7 customer support coverage.
- Competitive salary and performance-based incentives.
- Opportunities for career growth and development.
- Friendly and supportive work environment.
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